Symptom Troubleshooting

Symptom Troubleshooting: Audio disc does not play

Special tools required

- Diagnostic CD 07AAZ-SDBA100

Audio disc does not play (with navigation)

NOTE:

- Check the vehicle battery condition first.

- Check the connectors for poor connections or loose terminals.

- Disc labels should not be used in the audio-navigation unit. They may jam and damage the player mechanism.

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

2. Turn on the audio-navigation unit, and try loading a disc.

Does the disc load?
YES - Go to step 3.

NO - Go to audio disc does not load. Symptom Troubleshooting


3. Insert a known-good disc to see if the symptom can be duplicated.

Does the disc play?
YES - Operation is normal.

NO - Go to step 4.


4. Insert audio diagnostic CD (T/N 07AAZ-SDBA100) in the audio-navigation unit.

Does the disc play?
YES - The original disc is faulty or has an unreadable format.

NO - Substitute a known-good audio-navigation unit (including the HDD). Audio-Navigation Unit Removal/Installation (With Navigation) If the symptom/indication goes away, replace the audio-navigation unit.