Radio Preset Memory Is Lost (With Navigation)

Symptom Troubleshooting: Radio preset memory is lost

Radio preset memory is lost (with navigation)

NOTE: If only XM stations are lost, go to XM radio preset memory is lost with AcuraLink, Symptom Troubleshooting without AcuraLink. Symptom Troubleshooting

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

2. Turn on the audio-navigation unit, and set each of the radio station preset buttons.

Do each of the buttons set properly?
YES - Go to step 3.

NO - Replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)


3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode for 1 minute, then back to ON (II), or the ON mode.

4. Test the preset buttons for proper recall operation.

Do the preset buttons recall the set radio stations?
YES - System is normal at this time. Check connections at the audio-navigation unit.

NO - Substitute a known-good audio-navigation unit (including the HDD), Audio-Navigation Unit Removal/Installation (With Navigation) and recheck. If the symptom/indication goes away, replace the original audio-navigation unit.