Symptom Troubleshooting

Symptom Troubleshooting: System locks up or freezes constantly

System locks up or freezes constantly

NOTE:

- Check the vehicle battery condition first.

- Always check for and resolve all CAN DTCs before troubleshooting the navigation system.

- Verify that the correct audio-navigation unit is installed for this model. Go into the Diagnostic mode, and use Version. Navigation System Diagnostic Mode (With Navigation)

- Make sure that the latest navigation software is installed.

- Check any official Honda service web site for more service information about the navigation system.

- Before troubleshooting, make sure you have the anti-theft codes for the navigation system.

- After troubleshooting, enter the anti-theft codes for the navigation system.

- Check the connectors for poor connections or loose terminals.

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

Does the system reboot, lock up, or freeze?
YES - Replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)

NO - The system is OK at this time. Go into the Diagnostic mode, and use the Unit Check diagnostic Navigation System Diagnostic Mode (With Navigation) to check the audio- navigation unit and the navigation display unit status. If any status are NG, replace the affected units.