Symptom Troubleshooting

Symptom Troubleshooting: Bluetooth cell phone audio function SKIP and PAUSE/RESUME do not work

Bluetooth cell phone audio function SKIP and PAUSE/RESUME do not work (with navigation)

NOTE:

- Check the vehicle battery condition first.

- Check the connectors for poor connections or loose terminals.

- Check if the audio system functions normally.

- Some mobile phones do not support the function.

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

2. Turn on the audio-navigation unit, and check that MENU, SKIP, and TITLE button function normally with the audio-navigation unit.

Is the audio-navigation unit operation OK?
YES - Go to step 3.

NO - Substitute a known-good audio-navigation unit (including the HDD), Audio-Navigation Unit Removal/Installation (With Navigation) and recheck. If the symptom/indication goes away, replace the original audio-navigation unit.


3. Check that music plays with the Bluetooth device.

Is the system normal?
YES - Go to step 4.

NO - Go to symptom troubleshooting for No sound when Bluetooth audio is used. Symptom Troubleshooting


4. Check either by using a known-good connected device or by using a known-good vehicle equipped with Bluetooth audio.

Is the Bluetooth device normal?
YES - Substitute a known-good HandsFreeLink control unit, Service and Repair and recheck. If the symptom/indication goes away, replace the original HandsFreeLink control unit.

NO - Defective Bluetooth device.