Check the Start System
Check the start system
Fault-tracing information
This fault-tracing only applies to vehicles with the symptom Starter motor not running.
If the starter motor turns but the engine does not start, finish this fault-tracing. Fault-trace the engine and the mechanical parts of the start system instead.
Do you want to continue with this procedure?
Yes - Fault-tracing information
No - Exit fault-tracing
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Fault-tracing information
Press the VCT2000 symbol.
Is the vehicle equipped with Keyless vehicle module (KVM)?
Yes - Check the start system 1
No - Check the start system 2
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Check the start system 1
Activate ignition position II passively. i.e. do not insert the key into the ignition lock when holding in the starter button.
Press the VCT2000 symbol.
Is the function OK?
Yes - Check the start system / Checking the ignition switch
No - Checking the vehicle keyless system / Checking antennas
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Check the start system 2
Activate ignition position II.
Press the VCT2000 symbol.
Is the function OK?
Yes - Checking the Steering Column Lock Module (SCL)
No - Check the start system / Checking the ignition switch
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Check the steering column lock
Checking the diagnostic trouble codes (DTCs)
Note! Check that the front wheels are not restricted by the steering column lock and that nothing blocks the wheels movement.
- Read off the diagnostic trouble codes (DTCs) by clicking on the VCT2000 symbol.
- Any diagnostic trouble codes (DTCs) stored for the Steering column lock module (SCL) should be fault traced first.
Do you want to exit fault-tracing?
Yes - Exit fault-tracing
No - Erasing diagnostic trouble codes (DTCs)
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Erasing diagnostic trouble codes (DTCs)
- Erase diagnostic trouble codes by clicking the VCT2000 symbol.
Continue - Check the steering column lock
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Check the steering column lock
- Ignition switch position II. Check that the steering column lock unlocks.
- Remove the key from the ignition switch.
- Open the driver's door. The steering column lock must be locked. It must be impossible to turn the steering wheel.
- Ignition switch position II. The steering column lock must be unlocked. It must be possible to turn the steering wheel.
Continue - Checking the diagnostic trouble codes (DTCs)
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Checking the diagnostic trouble codes (DTCs)
- Read off the diagnostic trouble codes (DTCs) by clicking on the VCT2000 symbol.
- First prioritize the DTCs that affect the ignition lock and then those that affect the CAN network.
- Fault-trace according to any DTCs in the Driver information module (DIM) and Central electronic module (CEM).
- Then fault-trace according to DTCs in the Engine control module (ECM) and Brake control module (BCM) related to vehicle speed, engine speed or similar.
- Fault-trace according to diagnostic trouble code (DTC) instructions.
Other information:
- General information about fault-tracing in the CAN network General Information About Fault-Tracing In the CAN Network
Are relevant diagnostics trouble codes (DTCs) stored?
Yes - Fault-trace according to diagnostic trouble code (DTC) instructions.
No - Check the steering column lock
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Check the steering column lock
- Replace the Steering Column Lock Module (SCL).
Other information:
- Steering lock Service and Repair
Continue - Troubleshooting procedure complete.
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Check the start system
Checking the ignition switch
Check that the ignition lock or key does not have any mechanical faults that can prevent starts.
- Insert the key and check that it locks properly.
- Remove the key and check that it does not jam or stick. If the message is not correctly received try with another key. If this also jams, slacken off and pull out the securing bolts on the Start control module (SCU).
If mechanical problems persist, replace the Start control module (SCU).
Was a fault detected?
Yes - Verification
No - Checking the diagnostic trouble codes (DTCs)
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Checking the diagnostic trouble codes (DTCs)
Check if DTCs, which indicate a fault in the CAN network or fault on the Start control module (SCU), are stored in the Central electronic module (CEM).
Remedy these diagnostic trouble codes (DTCs) first.
Other information
- General information about fault-tracing in the CAN network Initial Inspection and Diagnostic Overview
Do you wish to continue with symptom fault tracing?
Yes - Checking the ignition switch
No - Exit fault-tracing
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Checking cable harness
- Ignition off.
Check the cable harness in the left/right front door.
Hint: The speaker can be removed to visually check the cable harness.
Check fuses.
- Remedy as necessary.
Other information
- For information about fuses, see the wiring diagram.
- Loudspeaker, side door front Loudspeaker, Side Door Front
Was a fault detected?
Yes - Verification
No - Checking the position of the ignition key
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Checking the ignition switch
- Remove the key from the ignition switch.
- Erase diagnostic trouble codes by clicking the VCT2000 symbol.
- Insert the key in the ignition switch.
Does the engine pull the key to the correct position?
Yes - Checking the ignition switch
No - Checking cable harness
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Checking the ignition switch
Ensure that the key locks in the locked position in the ignition switch. If not, read out the DTCs and fault-trace according to the relevant DTC information.
Click on the VCT2000 symbol to read off diagnostic trouble codes (DTCs).
- If the key does not jam and there are no DTCs related to the start system stored, replace the Start control module (SCU).
Do you wish to continue with symptom fault tracing?
Yes - Checking the position of the ignition key
No - Exit fault-tracing
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Checking the position of the ignition key
- Continue with the vehicle in ignition position "key approved".
Press the VCT2000 symbol.
Note! Do not press the starter button or any pedal after the ignition has been activated.
Continue - Checking the start function
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Checking the start function
- Press the start button 10 times in succession.
- Read off the diagnostic trouble codes (DTCs) by clicking on the VCT2000 symbol. Fault-trace according to diagnostic trouble code (DTC) instructions.
Are relevant diagnostics trouble codes (DTCs) stored?
Yes - Fault-trace according to diagnostic trouble code (DTC) instructions.
No - Checking the start function
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Checking the start function
- Press in the start button and check that both switches close (status changes to activated for both switches). Press the VCT2000 symbol.
- If the switches do not work properly, replace the Start control module (SCU).
Other information:
Has the start control module (SCU) been replaced?
Yes - Verification
No - Checking the start function
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Checking the start function
Remove the key from the ignition switch.
If the key does not come out, check the following and the attempt to remove the key again:
- The vehicle is stationary.
- Gear selector in position P
- Ignition off.
This applies to vehicles with structure week from and including 200720. If the key still cannot be removed, read out the value on the parameter "Key removal". Click the VCT2000 symbol to read off the value.
- If key removal is not permitted according to the parameter, replace the Start control module (SCU).
This applies to vehicles with structure week up to and including 200719.
- If the key still does not come out, replace the Start control module (SCU).
Other information:
Has the Start control module (SCU) been replaced?
Yes - Verification
No - Checking the start function
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Checking the start function
Start control module (SCU) probably has a fault.
Continue fault-tracing by checking the Steering column lock module (SCL).
Do you wish to continue with symptom fault tracing?
Yes - Check the Steering column lock module (SCL)
No - Exit fault-tracing
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Checking the vehicle keyless system
Checking antennas
The system for keyless entry consists of a number of antennas located in the door handles and inside the passenger compartment. Check the function of these antennas by pressing the VCT2000 symbol.
- If faults are found, first check the cables and if the problem is still not solved, replace the actual antenna.
Was a fault detected?
Yes - If faults are found, first check the cables and if the problem is still not solved, replace the actual antenna.
No - Checking communication
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Checking communication
When a message is sent from the remote key to the vehicle, it is received by the remote receiver, which in turn, sends the message on to the Keyless vehicle module (KVM).
- Check the communication with the remote receiver by pressing the VCT2000 symbol.
Results
- If the result indicates a short-circuit or open-circuit on the communication cable, the signal cable between the Keyless vehicle module (KVM) and the Remote Keyless Entry (RKE) must be checked.
- If the result is a general communication error with SRX, Remote Keyless Entry (RKE) must be replaced.
- If the result indicates that the frequency does not correspond with the vehicle configuration file, the installed remote receiver is probably intended for another vehicle. Check that the remote receiver is intended for this vehicle and replace the Remote Keyless Entry (RKE) if not. If the correct remote receiver is installed, download new software to the Central electronic module (CEM).
Was a fault detected?
Yes - Troubleshooting complete
No - Checking the key code
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Checking the key code
Place all available passive keys, which belong to the vehicle, in the passenger compartment.
Click on the VCT2000 symbol.
Was a fault detected?
Yes - Troubleshooting complete
No - Checking passive opening
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Checking passive opening
Passively open the vehicle.
Does the unlocking function?
Yes - Checking communication with the Keyless vehicle module (KVM)
No - Checking passive opening
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Checking passive opening
Try with another key belonging to the vehicle.
Does the unlocking function?
Yes - Checking communication with the Keyless vehicle module (KVM)
No - Reading off diagnostic trouble codes (DTCs)
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Checking communication with the Keyless vehicle module (KVM)
Ensure that there is only one remote key in the vehicle.
Ensure that the remote key is not inserted into the ignition.
Press the starter button without pressing any of the pedals in the vehicle.
Does the driver information module (DIM) illumination come on?
Yes - Fault-tracing information
No - Checking communication with the Keyless vehicle module (KVM)
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Reading off diagnostic trouble codes (DTCs)
Read off the diagnostic trouble codes (DTCs) by clicking on the VCT2000 symbol.
Fault-trace any DTCs according to relevant DTC information.
Are diagnostic trouble codes stored in the control module?
Yes - Fault-trace any DTCs according to relevant DTC information.
No - Checking remote keys
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Checking remote keys
Check if it is possible to lock and unlock the vehicle with the remote key.
If vehicle locking/unlocking does not work using the remote key, try replacing the battery in the remote key.
For replacing battery in remote key, see owner's manual.
Did locking/unlocking work?
Yes - Checking communication with the Keyless vehicle module (KVM)
No - Checking remote keys
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Checking remote keys
Replace with another remote key.
Check if it is possible to lock and unlock the vehicle with the remote key.
If vehicle locking/unlocking does not work using the remote key, try replacing the battery in the remote key.
For replacing battery in remote key, see owner's manual.
Did locking/unlocking work?
Yes - Checking communication with the Keyless vehicle module (KVM)
No - Checking remote keys
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Checking remote keys
Add a new remote key to the vehicle via the software manager in VIDA.
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Fault-tracing information
No fault found in Keyless vehicle module (KVM).
- Press "Continue" to go to the next step in the fault-tracing.
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Checking communication with the Keyless vehicle module (KVM)
Replace with another remote key.
Ensure that there is only one remote key in the vehicle.
Ensure that the remote key is not inserted into the ignition.
Press the starter button without pressing any of the pedals in the vehicle.
Does the driver information module (DIM) illumination come on?
Yes - Fault-tracing information
No - Checking remote keys
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Checking the Steering Column Lock Module (SCL)
Different troubleshooting is available for vehicles with and without steering column lock (SCL). Examine whether the vehicle is equipped with the steering column lock module (SCL) by clicking on the VCT2000 symbol.
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Verification
Note! After carrying out the repair check that the fault has been remedied.
- Ignition off.
- Reinstall the connectors, components etc.
- Check that the vehicle can be started.
Can the vehicle be started?
Yes - Troubleshooting procedure complete for this test
No - Information
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Information
Fault-tracing information
The fault should have been detected and remedied. As this is not the case fault-tracing has failed.
Exit fault-tracing for this diagnostic trouble code (DTC) or make another attempt.
Do you want to exit fault-tracing?
Yes - Exit fault-tracing
No - Attempt New Test
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