Pinpoint Test I: DTC P0563 and U3003:17
High-Voltage Converter/Inverter
Pinpoint Test I: DTC P0563 and U3003:17
Refer to Wiring Diagram Set 12 (Fusion/Milan/MKZ, Fusion Hybrid, Milan Hybrid, MKZ Hybrid), Charging System for schematic and connector information. Diagrams By Number
Normal Operation
The DC to DC Converter Control Module (DC/DC) monitors the 12-volt battery system voltage internally at the B+ terminal of the DC/DC. If the voltage is greater than 16 volts, the DC/DC sets DTC U3003:17 and requests CHECK CHARGING SYSTEM be displayed in the message center. The DC/DC will be in standby mode (DC/DC disabled) and the 12-volt battery will eventually be drained. Reduced or no functionality of 12-volt systems (headlamps, HVAC blower motor, etc.) may also be noticed.
The PCM also monitors system voltage and will set a DTC if the system voltage rises above a set threshold.
- DTC P0563 (System Voltage High) - If the PCM detects a voltage from the charging system higher than 15.2 volts with vehicle speed above 8 km/h (5 mph), this DTC will be set.
- DTC U3003:17 (Battery Voltage: Circuit Voltage Above Threshold) - Sets if the 12-volt battery system voltage is greater than 16 volts.
This pinpoint test is intended to diagnose the following:
- 12-volt battery jump started or incorrectly charged
- Customer-installed accessory
- DC/DC
PINPOINT TEST I: DTC P0563 AND U3003:17
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I1 CHECK VOLTAGE AT THE DC/DC
- START the vehicle (Ready Indicator light ON).
- Turn off the headlamps, blower and any other accessories.
- Measure the voltage of the battery.
- Is the voltage less than 16 volts?
Yes
GO to I2.
No
GO to I3.
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I2 TEST BATTERY CONDITION
- Ignition OFF.
- Carry out the battery condition test. Refer to Battery, Mounting and Cables Testing and Inspection. Pinpoint Tests
- Did the battery pass the condition test?
Yes
GO to I4.
No
DTC U3003:17 or P0563 was most likely set due to the 12-volt battery being recently jump started or incorrectly charged using a battery charger. INSTALL a new battery. CLEAR the DTC. REPEAT the self-tests. TEST the system for normal operation. If DTC U3003:17 or P0563 is still present, GO to I3.
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I3 INSPECT VEHICLE ACCESSORIES
- Ignition OFF.
- Inspect the vehicle and disable any customer installed accessories.
- START the vehicle (Ready Indicator light ON).
- Measure the voltage of the battery.
- Is the voltage less than 16 volts?
Yes
COMMUNICATE the accessory concern to the customer. CLEAR the DTC. REPEAT the self-tests. TEST the system for normal operation.
No
GO to I4.
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I4 CLEAR DTCs AND CARRY OUT SELF-TEST OF THE DC/DC AND PCM
- Ignition ON.
- Connect the scan tool.
- Using the scan tool, clear the DC/DC and PCM DTCs.
- Enter the following diagnostic mode on the scan tool: Self Test - DC/DC.
- Enter the following diagnostic mode on the scan tool: Self Test - PCM.
- Is DTC U3003:17 reported in the DC/DC or is DTC P0563 reported in the PCM?
Yes
INSTALL a new DC/DC. REFER to Direct Current/Direct Current (DC/DC) Converter Service and Repair. REPEAT the self-tests. TEST the system for normal operation.
No
Concern is not present at this time. DTC U3003:17 or P0563 was most likely set due to the 12-volt battery being recently jump started or incorrectly charged using a battery charger. CLEAR the DTC. REPEAT the self-test. TEST the system for normal operation.
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