No Sound Is Heard From The Speaker(s) (Display Is Normal) (With Navigation)
Audio System Symptom Troubleshooting - No sound is heard from the speaker(s) (display is normal)
No sound is heard from the speaker(s) (display is normal) (with navigation)
NOTE:
- Check the vehicle battery condition first 12 Volt Battery Test.
- Check the connectors for poor connections or loose terminals.
- Do the individual speaker test.
- Set the fader and the balance positions to the center.
- Before doing this symptom troubleshooting, do the audio-navigation unit power switch will not turn on troubleshooting Audio-Navigation Unit Power Switch Will Not Turn On (No Information Display And No Sound) (With Navigation).
1. Turn the ignition switch to ON (II).
2. Make sure the volume is not set to the MIN level, and check for sound in all modes (AM/FM, CD, USB).
Is there sound in all modes, and is the sound normal?
YES -
System is OK at this time. Check for poor connections at the audio-navigation unit and speakers.
NO -
- If there is no sound in all modes, go to step 3.
- If there is no sound in AM/FM mode, go to AM or FM radio reception interference Poor AM Or FM Radio Reception Or Interference (With Navigation Canada Models).
- If there is no sound in CD mode, go to the audio disc does not play Symptom Troubleshooting.
- If there is no sound in the USB mode, go to the USB input sound is low or cannot be heard Symptom Troubleshooting.
3. Turn the ignition switch to LOCK (0).
4. Check the speaker(s) with no sound for any damage.
Is there any damage?
YES -
Replace the speaker(s) Speaker Test/Replacement, and recheck.
NO -
Go to step 5.
5. Remove the speaker(s) with no sound, and disconnect its connector.
6. Check the speaker 2P connector for a loose or poor connection.
Reconnect the speaker 2P connector, and recheck the symptom; does it still fail?
YES -
Go to step 7.
NO -
Intermittent failure. Operation is normal.
7. Test the speaker(s) Speaker Test/Replacement.
Is the speaker OK?
YES -
Go to step 8.
NO -
Replace the speaker(s) Speaker Test/Replacement, and recheck.
8. Reconnect the speaker connector(s).
9. Remove the audio-navigation unit Audio-Navigation Unit Removal/Installation, and disconnect audio-navigation unit connector A (24P).
10. Check for continuity between body ground and audio-navigation unit connector A (24P) according to the table.
NOTE: If no sound is heard from all speakers, check all the wiring for short(s).
Is there continuity?
YES -
Repair a short to body ground in the wire(s) between the audio-navigation unit and
the speaker.
NO -
Go to step 11.
11. Disconnect the left tweeter 2P connector and the right tweeter 2P connector.
12. Measure the resistance between each pair of speaker terminals at audio-navigation unit connector A (24P) according to the table.
Is there about 4 Ohms?
YES -
Go to step 13.
NO -
Repair an open or a short in the wire(s) between the audio-navigation unit and the speaker.
13. Disconnect the connectors from the front speaker.
14. Connect the tweeter 2P connector terminal (+) and (-) with a jumper wire.
15. Check for continuity between each pair of speaker terminals at audio-navigation connector A (24P) according to the table.
Is there continuity?
YES -
Substitute a known-good audio-navigation unit Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.
NO -
Repair an open in the wire(s) between the audio-navigation unit and the speaker.