Symptom Troubleshooting

Symptom Troubleshooting: Voice guidance cannot be heard, is broken up, or there is static

Voice guidance cannot be heard, is broken up, or there is static

Diagnostic Test: Self-Diagnosis Mode

NOTE:

- Check the vehicle battery condition first.

- Check the navigation volume level (see Owner's Manual).

- Check the connectors for poor connections or loose terminals.

- If the Hard Error Code is stored, check the Hard Error Code troubleshooting first.

- Make sure that the correct DVD color and version are installed.

- Inspect the DVD for dirt or damage.

- Before troubleshooting, make sure you have the audio system and the navigation system anti-theft codes.

- After troubleshooting, enter the anti-theft codes for the audio system and the navigation system.

1. Turn the ignition switch to ON (II).

2. Press the SET-UP button.

3. Check the volume and voice feedback setting for the navigation system in set-up.

Is either set to OFF?
YES - Set the voice feedback to ON, and select an audible level for the volume.

NO - Go to step 4.


4. Check the audio system operation.

Can you hear the audio?
YES - Go to step 5.

NO - Troubleshoot audio system.


5. Select the Self-Diagnosis mode.

6. Check for error code to the Error History.

Is the Hard Error Code stored?
YES - Refer to the Hard Error Code troubleshooting.

NO - Replace the navigation unit. Service and Repair