Pinpoint Test AS: DTC U0214:00

Instrumentation, Message Center and Warning Chimes

Pinpoint Test AS: DTC U0214:00

Normal Operation

- DTC U0214:00 (Lost Communication With Remote Function Actuation: No Sub-Type Information)- sets in continuous memory in the Instrument Panel Cluster (IPC) if data messages received from the Remote Function Actuator (RFA) module over the High Speed Controller Area Network (HS-CAN) are missing for 5 seconds or more. For a complete list of all network messages, refer to Information Bus.

This pinpoint test is intended to diagnose the following:

- RFA (Remote Function Actuator) module

- IPC (Instrument Panel Cluster)

PINPOINT TEST AS : DTC U0214:00

AS1 VERIFY THE CUSTOMER CONCERN

- Ignition ON.

- Verify that there is an observable symptom present.

Is an observable symptom present?

Yes
GO to AS2.

No
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

AS2 CHECK THE COMMUNICATION NETWORK

- Ignition ON.

- Enter the following diagnostic mode on the scan tool: Network Test.

- Carry out the network test.

Does the RFA (Remote Function Actuator) module pass the network test?

Yes
GO to AS3.

No
REFER to Information Bus.

AS3 RETRIEVE THE RECORDED DTCs FROM THE RFA (Remote Function Actuator) MODULE SELF-TEST

- Check for recorded DTCs from the RFA (Remote Function Actuator) module self-test.

Is DTC U3003:16 or DTC U3003:17 recorded?

Yes
REFER to Body Control Systems
No
GO to AS4.

AS4 RETRIEVE THE RECORDED DTCs FROM THE IPC (Instrument Panel Cluster) SELF-TEST

- Check for recorded DTCs from the IPC (Instrument Panel Cluster) self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes
For DTC U3006:16, GO to Pinpoint Test AU Pinpoint Test AU: DTC U3006:16.

For DTC U3006:17, GO to Pinpoint Test AV Pinpoint Test AV: DTC U3006:17.

No
GO to AS5.

AS5 RECHECK THE IPC (Instrument Panel Cluster) DTCs

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI) or the PMI (Programmable Module Installation) may not have been carried out.

- Clear the DTCs. Repeat the IPC (Instrument Panel Cluster) self-test.

Is DTC U0214:00 still present?

Yes
INSTALL a new RFA (Remote Function Actuator) module. CLEAR the DTCs. REPEAT the IPC (Instrument Panel Cluster) self-test.

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.