Diagnostic Routine AH

Diagnostic Routine AH

Diagnostic Overview

SYNC Traffic, Directions And Information Is Inoperative

Normal Operation and Fault Conditions

REFER to SYNC(R) Traffic, Directions and Information .

Pinpoint Test

1. VERIFY THE CUSTOMER SUBSCRIPTION AND PHONE NUMBER

NOTE: Prior to performing this pinpoint test step, inquire with the customer about SYNC(R) traffic, directions and information service registration.

1. Verify that the customer has an active subscription and the correct phone number that is registered on the SYNC(R) website. REFER to www.syncmyride.com.

Is the subscription activated and the correct phone number registered?








2. CHECK FOR APIM (Accessory Protocol Interface Module) DTCs (Diagnostic Trouble Codes)

1. Ignition ON.

2. Using a scan tool, perform the APIM (Accessory Protocol Interface Module) self-test.

Are any DTCs (Diagnostic Trouble Codes) recorded in the APIM (Accessory Protocol Interface Module)?








3. CHECK FOR GPSM (Global Positioning System Module) DTCs (Diagnostic Trouble Codes)

1. Using a scan tool, perform the GPSM (Global Positioning System Module) self-test.

Are any DTCs (Diagnostic Trouble Codes) recorded in the GPSM (Global Positioning System Module)?