Poor Or No Satellite Audio Reception

POOR OR NO SATELLITE AUDIO RECEPTION

Special Tools:






For a complete wiring diagram, refer to the Wiring Information.






1. CHECK THE ANTENNA CONNECTION
1. Turn the ignition off.
2. Disconnect the Satellite Antenna yellow connector at the TGW.
3. Inspect the Satellite Antenna connection.

Is the Antenna connection clean and secure?

Yes

- Go To 2

No

- Repair the Antenna connection as needed.
- Perform the BODY VERIFICATION TEST. Body Verification Test.

2. CHECK THE TGW
1. Connect the (9977-6-SAT) to the antenna connection on the back of the TGW.
2. Turn the ignition on.
3. Turn the TGW on and set it to Satellite band.
4. Tune into several satellite stations.

Is the Satellite reception still poor or not available?

Yes

- Replace the TGW. Telematics Gateway Module - Removal.
- Perform the BODY VERIFICATION TEST. Body Verification Test.

No

- Go To 3

3. TEST THE ANTENNA CABLE AT THE GLOVE BOX OPENING
1. Turn the ignition off.
2. Disconnect the (9977-6-SAT) from the Antenna cable at the TGW.
3. Connect the antenna cable back up to the TGW.
4. Remove the Glove Box Assembly. Instrument Panel Glove Box - Removal.
5. Disconnect the yellow SDAR antenna connector that is attached to the blower housing.
6. Connect the (9977-6-SAT) with the 9977-6-5 adapter, to the SDAR antenna connector at the glove box opening.
7. Turn the ignition on.
8. Turn the TGW on and set it to Satellite band.
9. Tune into several satellite stations.

Is the Satellite reception now poor or not available?

Yes

- Replace the antenna cable between the TGW and the in-line connector at the glove box opening.
- Perform the BODY VERIFICATION TEST. Body Verification Test.

No

- Go To 4

4. TEST THE ANTENNA CABLE FROM THE GLOVE BOX OPENING TO THE ANTENNA CONNECTOR

NOTE: To continue this test, it will require the necessity of two technicians.

CAUTION: Be extremely careful not to pull too hard on the headliner which could cause it to buckle. Support it if it starts to drop.

1. Turn the ignition off.
2. Re-connect the yellow SDAR connector at the glove box opening.
3. Lower the headliner. Headliner - Removal.
4. Once the headliner is loose, move the front seats forward and lower the front seat backs and rest the headliner on top of the seats.
5. Disconnect the yellow SDAR antenna cable connector on the rear roof support at the antenna base.
6. Connect the (9977-6-SAT) to the yellow SDAR Antenna cable connector near the antenna base.
7. Turn the ignition on.
8. Turn the TGW on and set it to Satellite band.
9. Tune into several Satellite stations.

Is the Satellite reception now poor or not available?

Yes

- Replace the Antenna cable from the glove box opening to the Satellite Antenna. Description and Operation
- Perform the BODY VERIFICATION TEST. Body Verification Test.

No

- Replace the Satellite Antenna base. Satellite Radio Antenna - Removal.
- Perform the BODY VERIFICATION TEST. Body Verification Test.