Symptom Troubleshooting

Navigation System Symptom Troubleshooting - Voice guidance cannot be heard, is broken up, or there is static

Voice guidance cannot be heard, is broken up, or there is static

NOTE:

- Check the vehicle battery condition first.
- Check the navigation volume level (see Owner's Manual).
- Check the connectors for poor connections or loose terminals.
- If the hard error code stored, check the hard error code troubleshooting first.
- Make sure that the latest navigation software is installed.
- Before troubleshooting, make sure you have the anti-theft code.
- After troubleshooting, enter the anti-theft code.

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

2. Press the SET-UP button.

3. Check the volume and voice feedback setting for the navigation system in set-up.

Is either set to OFF?

YES -

Set the voice feedback to ON, and select an audible level for the volume.�

NO -

Go to step 4.

4. Check the audio system operation.

Can you hear the audio system?

YES -

Go to step 9.

NO -

Go to step 5.

5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.

6. Connect the HDS to the DLC.

7. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

8. Check for DTCs with the HDS.

Are there any DTCs present?

YES -

Troubleshoot the DTC, then recheck.�

NO -

Troubleshoot the audio system.�

9. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode.

10. Check for error code to the Error History.

Is the hard error code in stored?

YES -

Refer to the hard error code troubleshooting.�

NO -

Replace the audio-navigation unit Audio-Navigation Unit Removal/Installation (With Navigation).�