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Infotainment Sys - Sensus Downloading Problems

Technical Journal

TITLE:
Sensus Downloading Problems

CAR MARKET:
United States

ISSUING DEPARTMENT:
Technical Service

REF NO:
TJ 26525

ISSUE DATE:

YEAR
2012

MONTH
10

DAY
31

PARTNER:
3 US 7510 Volvo Cars North America

FUNC DESC:
Media, Navigation and
Communication

FUNC GROUP:
3900

Attachment





Vehicle Type





CSC Customer Symptom Codes

DTC Diagnostic Trouble Codes

Text

ICM - Infotainment Control Module
IAM - Integrated Audio Module
ECU - Electronic Control Unit*

DESCRIPTION:
We have received reports about Sensus downloading problems.

Often you will receive an error message such as:
"A fault occurred during download due to the PIN for opening the ECU being incorrect.
The error occurred while trying to download to ICM (61)"

The reason for this is that either ICM and/or IAM are not responding, as both ICM and IAM are involved in ALL downloads to the Sensus system.

SERVICE:
We have developed two new software part numbers to "reset" the ICM and to set it into downloading status. If you encounter problems with a Sensus download (upgrade or reload), then try to download the applicable software part (SP) numbers below first, and then reorder and try to download the upgrade or reload you were trying to perform again.

S60/XC60: SP 31295485

S80/XC70: SP 30775474

VEHICLE REPORT:
Please submit a Technical Helpdesk Vehicle Report in TIE if you still can not download after performing the procedure above. Use function group 3900.

VSTG OPERATION NUMBER:
Software Control Module Downloading 36004-2

*For the purposes of this document, "ECU" refers to an Electronic Control Unit which is identified in the fault text.