Engine - Required Engine Oil Information

Service Manager Bulletin

TITLE:
Required Engine Oils (12,000 km intervals)

CAR MARKET:
Canada

ISSUING DEPARTMENT:
Warranty

NO:
003C

GROUP:
22

DATE:

YEAR
2012

MONTH
11

DAY
15

REFERENCE BULLETINS:

Supersedes SMB 22-003C dated June 12, 2012

"Fixed Right - First Time"

SEE SMB 22-001C for Model Year 2013, the service maintenance interval is being changed to 16,000 km or 1 year and to synthetic oil.

For Volvo cars prior to model year 2013 the following engine oil requirements apply.

Oil specifications
Engine oil must* meet the minimum ILSAC** specification GF-4, API** SM, or ACEA** A1/B1.
Lower quality oils may not offer the same fuel economy, engine performance, or engine protection.

Note:
Engine oil must meet a minimum warranty interval of 12,000 km and/or 1 year. Check with your oil supplier for this information.

**International Lubricant Standardization and Approval Committee (ILSAC), American Petroleum Institute (API), European Automobile Manufacturers Association (ACEA)

Volume between the MIN and Max marks on the dipstick: approximately 1.4 US qts (1.3 liters).

Volvo recommends use of Castrol. Depending on your customers driving habits, premium or synthetic oils may provide superior fuel economy and engine protection.

Oil additives must not be used.

* See below for possible exceptions.

* Operation in hot climates
When temperatures exceed 104°F (40°C) in your area, Volvo recommends, for the protection of the engine, that you use a heavier weight oil, such as SAE 5W-40 or 0W-40.

*Operation in temperate climates

Incorrect viscosity oil can shorten engine life. Under normal use when temperatures do not exceed 104°F (40°C), SAE 5W-30 will provide good fuel economy and engine protection.

* Extreme engine operation

Synthetic oils meeting SAE 0W-30, 5w-30, or 0W-40 and complying with oil quality requirements are recommended for driving in areas of sustained temperature extremes (hot or cold), when towing a trailer over long distances, and for prolonged driving in mountainous area.

Volvo Recommends Castrol

^ Castrol products are factory fill in all Volvo engines.
^ Using Castrol provides Volvo owners the highest quality oils and optimum performance from their vehicle.

^ "Volvo recommends Castrol" is prominently displayed on oil filler caps and is in the owners manual.
Customers seeing the recommendation will expect their Volvo retailer to install Castrol motor oil.

Volvo engineers prefer a minimum oil quality of ACEA A1/B1 to be used in North America to provide better engine protection. ACEA uses the M111 Sludge Test to rate an oils ability to fight sludge. Castrol GTX, SYNTEC Blend (5w-30 & 10w-30) and Castrol SYNTEC (all grades) pass the ACEA M111
Sludge Test. Other API SM, ILSAC GF4 oils may not meet this performance level. Using the above Castrol products can provide better engine protection and superior sludge protection which is relevant to meet Volvos 7,500 mile oil drain interval.

Using the above Castrol products can provide better engine protection and superior sludge protection which is relevant to meet Volvos 7,500 mile oil drain interval.

Castrol North American Oil Program enhanced in 2006

To support retailers with the use of Castrol oil products the following program enhancements have been put in place. These enhancements include:
^ Guaranteed National Account Pricing
^ Ordering and Billing via Volvo Vision/VDX for Castrol Purchases
^ Customized point of sale and customer retention programs to support your business.
^ Castrol equipment financing and (or) Ti Rewards loyalty rebate programs are available.
^ Purchases count toward Volvo Co-op funds.

If you have any questions regarding this product please call your Wakefield representative. Wakefields Key Account Manager in Canada is Stephanie Tessier.

And remember, Castrol products can now be ordered through your Volvo parts application and, when billed on your Volvo Parts Account, will count towards your parts purchase objective.

Wakefield Customer Care:
ON: 1-800-268-5339
QC, NB, NS, NL PE: 1-800-361-3837
AB, BC, SK, MB: 1-866-240-1099
wakefieldorders@wakefieldcanada.ca