Body - Rattle Or Scrape Noise When Opening Electric Tailgate

Technical Journal

TITLE:
Rattling/Scraping Noise from Electrical Power Operated
Tailgate

CAR MARKET:
United States

ISSUING DEPARTMENT:
Technical Service

REF NO:
TJ 26608

PARTNER:
3 US 7510 Volvo Cars North America

ISSUE DATE:

YEAR
2012

MONTH
08

DAY
08

FUNC GROUP:
8320

FUNC DESC:
Boot lid, tailgate with hinge
and support

"Fixed Right - First Time"

Attachment





Vehicle Type





CSC Customer Symptom Codes

DTC Diagnostic Trouble Codes

Note! If using a printed copy of this Technical Journal, first check for the latest online version.

DESCRIPTION:
When opening the Electrical Power Operated Tailgate, a rattling or scraping noise may become audible.

There are 2 possible reasons for this noise:
- The spindle inside the drive unit may touch the spindle tube.
- There is a possibility that amount of grease in the spindle nut is too low.

SERVICE:

In case of customer complaints, replace the noise creating drive unit according VIDA instructions.
The part number is not changed, correct parts are in stock.

VOLVO STANDARD TIMES GUIDE (VSTG) INFO:

Operation number *83242-2* - ** Replace electrical motor.** - "See VSTG"

- Claims may be submitted under the new car warranty when there is a documented customer complaint using claim type: 01

- Labor times are valid at the time of release and are subject to change.