Index

GROUP: 23

NO: 245

ISSUING DEPARTMENT: Warranty

CARMARKET: United States, Canada

DATE:
Year Month Day
2011 06 24

TITLE:
Recall 245: Replace Fuel Lines Model Year 2012 S60T5

REFERENCE BULLETINS: TJ 24868, PB 23-245

A. RECALL 245 DESCRIPTION
B. VEHICLES INVOLVED
C. PARTS INFORMATION/PARTS RETURN
D. OWNER NOTIFICATION
E. VEHICLES IN RETAILER INVENTORY
F. RETAILER RESPONSIBILITY
G. TECHNICIAN COMPETENCY REQUIREMENT
H. CAMPAIGN REIMBURSEMENT PROCEDURES

A. RECALL 245 DESCRIPTION

Volvo Cars of North America LLC (Volvo) has decided to conduct a voluntary safety recall on certain mod&l year 2012 S60T5 vehicles.

The male part of the fuel line quick connector end was produced with dimensions out of specification, leading to excessive assembly force on the female connector assembly and the possibility that the locking function may not be engaged.

If a vehicle exhibits this condition, the fuel line quick connector may detach and the engine may stall, increasing the risk of a crash. The customer may also notice a fuel smell and leakage. A fuel leak in the presence of an ignition source could result in a fire.

The corrective action will be to replace the fuel lines per TJ 24868.

This recall affects 442 vehicles in the U.S., 27 in Canada and 6 in Puerto Rico.

B. VEHICLES INVOLVED

NOTE:
RETAILERS MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THIS RECALL REPAIR.

Vehicle eligibility must be confirmed:

^ Inquire in VRC2 - Vehicle Warranty where the message "RECALL245 - Replace Fuel Lines (R29218), will appear for eligible vehicles.

All vehicles should be checked for any other incomplete recalls or service campaigns or service upgrades. All open Recall, Service Campaign or Service Action repairs should be completed.

RETAILER VEHICLE CAMPAIGN LIST

The "Unperformed Recall Report" will be posted on VRC2 in the Reports Menu under the Service Tab.

This report list all affected vehicles that are on record as retailed/serviced or currently in stock at your facility with incomplete recalls and service campaigns and is updated monthly.

C. PARTS INFORMATION / PARTS RETURN

Please refer to Parts Bulletin 23-245

PARTS RETURN

Parts are not required to be returned for repairs done in accordance with this recall.

D. OWNER NOTIFICATION

Owner notification is scheduled to begin in June.

E. VEHICLES IN RETAILER INVENTORY

All vehicles in retailer inventory and qualifying for this recall must be repaired prior to a customer taking possession of the vehicle.

F. RETAILER RESPONSIBILITY

Retailers are to perform this recall on eligible vehicles regardless of mileage/kilometers or vehicle age. The repairs included in Recall 245 are free of charge to the owner. If a customer presents a recall or service campaign letter for a vehicle that is not found via the VRC2 inquiry function please verify that the letter applies to the customers vehicle and call the Warranty Assistance Desk for instructions. If the Warranty Assistance Desk verifies that the vehicle qualifies for the Recall or Service Campaign, please perform the repair and place the recall or service campaign letter in the customer's file. Under no circumstances should a customer be denied the required service without a confirmation from VCNA/VCCC.

G. TECHNICIAN COMPETENCY REQUIREMENT

The technician competency requirement for this campaign repair is; Level 2 Quaiity Tech.

H. CAMPAIGN REIMBURSEMENT PROCEDURES (LONG FORM APPLICATION)





Labor reimbursement allowance is effective at time of release and may change in the future





PARTS BULLETIN