Keyless Entry - Cellular Phone Interference
Title Keyless/passive entry/locking/unlocking, blocked by mobile phoneRef No US24016.1.0 en-GB
Issuer -
Partner 3 US 7510 Volvo Cars North America
Func Group 3660 Func Desc automatic monitoring and control
Status Released
Status Date 2011-01-21
Issue Date 2011-01-18
Reference
Attachment
Vehicle Type
CSC
DTC
Text
CSC = customer symptom code
Note:
If using a printed copy of this document, always check for the latest online version.
DESCRIPTION:
This TJ only concerns vehicles with the keyless or passive entry systems.
If the remote control to a vehicle with keyless system is kept together with a mobile phone in a pocket or a purse the mobile phone may block the passive lock or passive unlock signal to the vehicle. This will only occur if the customer is trying to use the passive lock or unlock features I.E. opening the driver door by pulling the door handle or by pushing the lock button on the exterior door handle. It does not affect the active remote operations (buttons on the key integrated remote)
PRODUCT MODIFICATION:
None
VEHICLE REPORT:
NO
SERVICE:
Do not replace any parts due to this symptom. Instruct the customer not to keep or store the remote control and their mobile phone together so that they can touch each other. They should be kept at least 10-15 cm (4-6 inches) apart.