Body - Unstable Door Locks/Window Lifts

Title Unstable function of door locks and/or window lifts

Ref No US24294.1.1 en-GB

Issuer -

Partner 3 US 7510 Volvo Cars North America

Func Group 8310 Func Desc side door with operation

Status Released

Status Date 2011-05-18

Issue Date 2011-05-13

Reference VIDA





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Vehicle Type





CSC

DTC

Text
CSC = Customer Symptom Code
DTC = Diagnostic Trouble Code

Note!
If using a printed copy of this Retailer Technical Journal, first check for the latest online version.

DESCRIPTION:

Door locks and/or window lifts may operate unstable due to that water may enter the door module via the mirror housing. By capillarity force, water may travel, via the mirror harness tape, into the green connector of the door harness.

In some cases, it may reach the connectors of both door control units.

NOTE!
THIS DOCUMENT SUPERSEDES THE PREVIOUS RETAILER TECHNICAL JOURNAL *24294* DATED 2011-03-15. *Additional csc codes added*. PLEASE UPDATE YOUR FILES.

SERVICE:

In case of customer complaints, remove the door panel, disconnect and check the connectors of the harness and door control unit.

In case you find water: dry the connector with pressurized air and follow the instructions in the attached method.

In case you find corrosion marks: replace the related components and follow the instructions in the attached method.

NOTE:
Perform procedure on both sides of vehicle.

VOLVO STANDARD TIMES GUIDE (VSTG) INFO:

Operation number *98307-2* - **Door connectors clean/inspection** - "1.8 hrs" per side.

- Claims may be submitted under the new car warranty when there is a documented customer complaint using claim type: 01

- Labor times are valid at the time of release and are subject to change.

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TJ Instructions