Steering - Steering Gear Warranty Extension

Title Standard steering gear, Extended warranty

Ref No US15636.8.6 en-GB

Issure -

Partner 3 US 7510 VOLVO CARS NORTH AMERICA

Func Group 6420 Func Desc steering gear

Status Released

Status Date 2010-10-27

Issue Date 2010-10-08

Reference VIDA, VSTG, SMB, 64-230, PB 64-230, RTJ, 22117





Attachment





Vehicle Type





CSC

DTC

Text
CSC = Customer Symptom Code

DTC = Diagnostic Trouble Code

NOTE!
THIS DOCUMENT SUPERSEDES THE PREVIOUS RETAILER TECHNICAL JOURNAL 15636 DATED 05-26-2010. The chassis limits have been updated. An extended warranty program has been initiated. PLEASE UPDATE YOUR FILES.

DESCRIPTION:

Volvo Cars of North America, LLC (Volvo) has voluntarily decided to extend warranty coverage for the Steering Gear on certain model year 2007-2011 S80, 2008-2011 V70 and XC70 and 2010 - 2011 XC60 vehicles. For eligible vehicles that are beyond the manufacturer warranty period Volvo will extend the Steering Gear warranty coverage to 7 years unlimited milage from the vehicle in service date.

The limitations and conditions for this extended warranty are identical to the Volvo New Vehicle Warranty. Please refer to your vehicles Warranty and Maintenance Records Information booklet for details.

Why is Volvo extending coverage on the Steering Gear?

Volvo has determined that there is the potential for insufficient sealing in the steering gear. This can lead to water or moisture intrusion resulting in internal corrosion and oil seepage. This condition can result in a long term gradual increase in steering effort and noise.

PRODUCT MODIFICATION:

Improved steering gears have been implemented into production from 2010 week 27.

The steering gears are marked with a label (see Photo 1 in attachment) where you can find the assembly date for the steering gear. The break point is showed on the steering gear as: 10G05xxxxxx.

10: stands for the year.

G: stands for the month.

A=January, B=February, C=March, D=April, E=May, F=June, G=July, H=August, J=September, K=October, L=November, M=December)

05: stands for the manufacturing day.

SERVICE:

If the customer's complaint is confirmed and the steering gear is found to be the root cause of the complaint, follow the attachment in order to replace the steering gear.





VOLVO STANDARD TIMES GUIDE (VSTG) INFO

ATTACHMENTS









































Pages 2-13 apply to 2007 - S80 V8
































Pages 14-23 apply to other cars except 2007 - S80 V8.