Body - Not Possible To Lock Door In Cold Climate

Technical Journal

TITLE:
Not possible to lock door in cold climate

CAR MARKET:
United States and Canada

ISSUING DEPARTMENT:
Technical Service

REF NO:
TJ 23991

ISSUE DATE:

YEAR
2013

MONTH
01

DAY
14

PARTNER:
3 US 7510 Volvo Cars North America

FUNC DESC:
Guide moulding for door glass; sealing

FUNC GROUP:
8455

"Fixed Right - First Time"





Attachment





CSC Customer Symptom Codes

DTC Diagnostic Trouble Codes

Text

CSC = Customer Symptom Code
DTC = Diagnostic Trouble Code

Note! If using a printed copy of this Technical Journal, first check for the latest online version.

DESCRIPTION:
In cold weather condition the customer may experience not possible to open/close because of frozen lock. This is applicable for both front and rear door, except the S80 rear door.

Note:
This issue only applies to the door lock and not the door latch, if snow melt or rain water runs down past window trim then freezes over night or after sitting many hours in below freezing temperatures. Operation of the door latch should not be affected.

SERVICE:
In case of customer complaints, perform adjustment according to attachment.

VOLVO STANDARD TIMES GUIDE (VSTG) INFO:
Operation number *98363-2* - **Side doors adjust** - "0.6 hrs"
NOTE: Operation code includes both side doors.

- Claims may be submitted under the new car warranty when there is a documented customer
complaint using claim type: 01

- Labor times are valid at the time of release and are subject to change.























To view TJ attachment