Starting System - Ignition Key Not Accepted/No Start
TIE - Technical JournalTitle Ignition key not accepted/No start
Ref No US21487.4.0 en-GB
Issuer -
Partner 3US7510 Volvo Cars North America
Func Group 3660 Func Desc automatic monitoring and control
Status Released
Status Date 2010-07-09
Issue Date 2010-07-07
Reference
Attachment
Vehicle Type
CSC
DTC
Text
CSC = Customer symptom code
Note!
If using a printed copy of this Retailer Technical Journal, first check for the latest online version.
This RTJ supersedes the version dated 01-25-2010. Changes to this document are:
Updated with new CSCs and reformatted.
Please update your files.
DESCRIPTION: One or both keys are not accepted by the vehicle, leading to a no start condition. DTC CEM (Central Electronics Module)-B10D794 may also be set, which indicates that the SCU (Start Control Unit) is not able to read the transponder inside the key within the predefined time. If the vehicle is within the chassis range shown in the header, the symptom is most likely due to electro magnetic interference caused by the chrome plated ignition lock bezel and not the SCU itself.
PRODUCT MODIFICATION: A new SCU bezel with a non metallic coating has been introduced into production.
SERVICE: Replace the ignition lock bezel according to the attached instructions.
Involved Parts
Panel/LHD P/N 9123403
VOLVO STANDARD TIME GUIDE OPERATION NUMBER:
99686-2 Column lock starter switch panel (SCU) replace as per TJ 21487
Time allowance 0.6hrs
- Claims may be submitted under the new car warranty when there is a documented customer complaint using claim type: 01
- Labor times are valid at the time of release and are subject to change
Car Customer Service