Index/Steps A Thru H
GROUP: 85No: 235
ISSUING DEPARTMENT: United States, Canada
DATE: YEAR MONTH DAY
2010 12 21
REFERENCE BULLETINS: RTJ 24015
TITLE: 235: FRONT POWER SEAT STOP LUGS INSPECT/REPLACE IF NECESSARY
MODEL YEAR:
2009-2011 S40, V50
2010-2011 XC60
2009 & 2011 S60
A. RECALL 235 DESCRIPTION
B. VEHICLES INVOLVED
C. PARTS INFORMATION/PARTS RETURN
D. OWNER NOTIFICATION
E. VEHICLES IN RETAILER INVENTORY
F. RETAILER RESPONSIBILITY
G. TECHNICIAN COMPETENCY REQUIREMENT
H. CAMPAIGN REIMBURSEMENT PROCEDURES
A. RECALL 235 DESCRIPTION
Volvo Cars of North America, LLC (Volvo) has decided to conduct a voluntary safety recall on certain model year 2009 - 2011 S40 & V50, 2010-2011 XC60 and 2009 & 2011 S60 vehicles.
Volvo has identified that vehicles equipped with power front seats may have been assembled with incorrect or missing front power seat stop lugs. Positioning of the seat beyond the intended maximum can increase the risk of injury to the driver and front seat passenger in the event of a crash.
The corrective action is to inspect both front power seats for missing or or incorrect power seat stop lug per the instructions in Retailer Tech Journal 24015. This recall applies only to vehicles equipped with front power seats.
INSPECTIONS PERFORMED PRIOR TO 12/21/10
Vehicles that had the passenger seat rail stops inspected per the communication that was posted to VRC2 on 11/23/10, will need to be re-inspected per RTJ 24015. Both power front seats will need to be inspected to ensure that the correct seat stop lugs are installed. Please refer to section "H" below in this document for claim information.
This recall affects 7,420 vehicles in the U.S. and 1,319 in Canada.
B. VEHICLES INVOLVED
NOTE:
RETAILERS MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THIS RECALL REPAIR.
Vehicle eligibility must be confirmed:
^ Inquire in VRC2 - Vehicle Warranty where the message "RECALL 235 - Front Power Seat Stop Lugs Inspect/Replace if Necessary (R89166)" will appear for eligible vehicles.
All vehicles should be checked for any other incomplete recalls or service campaigns or service upgrades. All open Recall, Service Campaign or Service Action repairs should be completed.
RETAILER VEHICLE CAMPAIGN LIST
The "Unperformed Recall Report" will be posted on VRC2 in the Reports Menu under the Service Tab. This report list all affected vehicles that are on record as retailed/serviced or currently in stock at your facility with incomplete recalls and service campaigns, and is updated monthly.
C. PARTS INFORMATION/PARTS RETURN
Part# 30675576 - 32 mm
Part#31320391 - 64 mm
It is not necessary to order large quantities of the above part numbers.
Most vehicles will require an inspection only.
PARTS RETURN
Parts are not required to be returned for repairs done in accordance with this recall.
D. OWNER NOTIFICATION
Owner notification is scheduled to begin in December.
E. VEHICLES IN RETAILER INVENTORY
All vehicles in retailer inventory and qualifing for this recall must be repaired prior to a customer taking possession of the vehicle.
F. RETAILER RESPONISIBILITY
Retailers are to perform this recall on eligible vehicles regardless of milage/kilometers or vehicle age. The repairs included in Recall 235 are free of charge to the owner. If a customer presents a recall or service campaign letter for a vehicle that is not found via the VRC2 inquiry function, please verify that the service campaign letter applies to the customer's vehicle and call the Warranty Assistance Desk for instructions.
G. CAMPAIGN REIMBURSEMENT PROCEDURES
The technican competency requirement for this campaign repair is: Level 1 Quality Tech.
H. TECHNICAL COMPETENCY REQUIREMENT
Labor reimbursement allowance is effective at time of release and may change in the future. Vehicles that had only the passenger seat rail stop lugs inspected per the communication that was posted to VRC2 on 11/23/10 will need to be re-inspected per RTJ 24015. Both power front seats will need to be inspected to ensure that the correct seat stop lugs are installed. No Recall 235 claim should be submitted until both front power seats are inspected for the correct seat stop lugs.
PARTS BULLETIN