Suspension - Front Shock Popping Noise On Speed Bumps

Technical Journal

TITLE:
Front Shock Absorbers, Popping Noise on Speed Bumps

CAR MARKET:
United States

ISSUING DEPARTMENT:
Technical Service

REF NO:
TJ 17225

PARTNER:
3 US 7510 Volvo Cars North America

ISSUE DATE:

YEAR
2012

MONTH
08

DAY
08

FUNC GROUP:
7611

FUNC DESC:
Shock absorber, front

"Fixed Right - First Time"





Attachment





Vehicle Type





CSC Customer Symptom Codes

DTC Diagnostic Trouble Codes

Text

Note! If using a printed copy of this Technical Journal, first check for the latest online version.

NOTE! THIS DOCUMENT SUPERSEDES THE PREVIOUS TECHNICAL JOURNAL 17225 DATED 05-12-2009. The MATERIALS section has been updated. PLEASE UPDATE YOUR FILES.

DESCRIPTION:
Customers may complain about a popping noise from the front shock absorbers when driving over speed bumps.

PRODUCT MODIFICATION:
A new damper cap on the shock absorber was introduced from structure week 2008w48 (CCD - 4C shock absorber) and from 2009w12 (STD - standard shock absorber). See chassis ranges in attachment.

SERVICE:
See attachment.

VOLVO STANDARD TIMES GUIDE (VSTG) INFO:
ALTERNATIVE 1
Operation number 99508-2 - Adjustment one side (May be used 2x) - 0.3 hrs
Operation number 99521-2 -Chassis ear tool kit, install/remove - 0.4 hrs

ALTERNATIVE 2
Operation number 76122-2 - Front shock absorber, replace (2 sides) - See VSTG
Operation number 99521-2 - Chassis ear tool kit, install/remove - 0.4 hrs
- Claims may be submitted under the new car warranty when there is a documented customer complaint using claim type: 01

- Labor times are valid at the time of release and are subject to change.














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