Entertainment System - Changer: CD(s) Stuck Inside
Title IAM-6CD Changer: CD(s) stuck insideRef No US11170.4.0 en-GB
Issuer -
Partner 3 US 7510 Volvo Cars North America
Func Group 3959
Func Desc miscellaneous
Status Released
Status Date 2006-11-22
Issue Date 2006-11-22
Reference Q1-008512
Attachment
Vehicle Type
CSC Customer Symptom Codes
DTC Diagnostic Trouble Codes
Text
DESCRIPTION:
The main reason for replacing an IAM-6CD Changer is reported to be one or more CDs stuck inside, and Eject not working.
PRODUCT MODIFICATION:
* A new generation of CD Changer (called CDX3) is now introduced.
* Note:
C30 cars have this new CD Changer installed from production start.
MATERIAL RETURN: No.
We have received enough material for root cause analyses.
Return failing parts into the exchange system.
TECHNICAL REPORT:
* Please report only cases of stuck CD(s) on cars above the indicated chassis number ranges.
SERVICE:
If a replaced CD Changer with CD(s) stuck inside is returned into the exchange system, you must take care that a correctly filled-in AUDIO SERVICE FORM is sent together with the unit:
- Make a print-out of the AUDIO SERVICE FORM as attached to TJ 5722
- Fill-in the form with all available information.
- Clearly indicate the CD return shipment address.
- Send IAM with CD(s) stuck inside and AUDIO SERVICE FORM enclosed.
NOTE:
Before replacing an IAM with CDs stuck inside, you should try to Eject the CDs by using VIDA:
DIAGNOSTICS / VEHICLE COMMUNICATION / IAM / Activations / Deck Status / Eject.
VSTG OPERATION NUMBER:
39345-2: Media Player Module, replacing.
99190-2: Service Form Documentation.