Campaign - Transmission Software Upgrade
GROUP:36
NO:
107
ISSUING DEPARTMENT:
Warranty
CAR MARKET:
U.S. and Canada
DATE:
YEAR MONTH DAY
2001 07 19
TITLE:
Service Upgrade 107
Transmission
Software Upgrade
S80 MY 2000, and
2001 Partial
V7OXC and C70 MY 2000
REFERENCE BULLETINS:
SB 30-0001
SB 30-0002
PB 36-107
BULLETIN REFERENCE
A. SERVICE UPGRADE 107 DESCRIPTION
B. VEHICLES INVOLVED
C. PARTS INFORMATION
D. OWNER NOTIFICATION
E. NEW VEHICLES IN RETAILER INVENTORY
F. RETAILER RESPONSIBILITY
G. CAMPAIGN REIMBURSEMENT PROCEDURES
H. RETAILER ALLOWANCE
A. SERVICE UPGRADE 107 DESCRIPTION
Volvo Cars of North America. Inc. and Volvo Cars of Canada Ltd. have determined that a Service Upgrade is required on certain V70 XC and C70 vehicles, model year 2000 and certain S80 models, model year 2000 and some 2001.
To ensure proper overall transmission shift function performance and/or shift quality a software upgrade will be performed on the affected vehicles.
Approximately 9.509 vehicles in the US and 927 vehicles in Canada are affected.
B. VEHICLES INVOLVED
NOTE:
RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING REPAIR FOR THIS UPGRADE CAMPAIGN.
Vehicle eligibility should he confirmed. Refer to DCS Vehicle Inquiry.
AT THE SAME TIME, CHECK FOR ANY OTHER INCOMPLETE RECALLS OR SERVICE CAMPAIGNS FOR WHICH THE VEHICLE MAY BE ELIGIBLE.
C. PARTS INFORMATION
D. OWNER NOTIFICATION
There will NOT be an owner mailing for this Service Upgrade campaign.
E. NEW VEHICLES IN RETAILER INVENTORY
All new vehicles in retailers inventory and qualifying for this Service Upgrade should be repaired prior to a customer taking possession of the vehicle.
F. RETAILER RESPONSIBILITY
Retailers are to perform this upgrade on eligible vehicles regardless of mileage/kilometers or vehicle age. The campaign work covered under Service Upgrade Campaign 107 is free of charge to the owner.
This repair must be noted on the RO as "Transmission Software Upgrade - SU 107."
G. UPGRADE CAMPAIGN REIMBURSEMENT PROCEDURES
All claims should be submitted using the short form application.
H. RETAILER ALLOWANCE