Recall Notice to Retailers: Overview
December 1999TO: ALL VOLVO RETAILERS - US
RE: RECALL CAMPAIGN 97
Volvo Cars of North America, Inc. has found a number of 2000 model year S70, V70, and C70 vehicles, with automatic transmission, two-wheel drive, and 5-cylinder turbo engines, that have been equipped with an incorrect emissions diagnostic software package.
Approximately 2,792 vehicles in the US are affected. This recall applies only to vehicles in the US market.
The incorrect software presents a risk that the diagnostic system may not provide the driver with adequate information about abnormal hydrocarbon evaporative emissions. If that condition occurs, the check engine light on the dash panel may not illuminate and emissions exceeding applicable standards may go undetected. The driveability of the vehicle is not affected.
In all affected vehicles, the diagnostic software will be reprogrammed.
OWNER NOTIFICATION
A notification letter will be sent to the owners of all potentially affected vehicles during the week of December 6, 1999.
RETAILER RESPONSIBILITIES
Retailers are asked to perform this recall on eligible vehicles regardless of miles/kilometers or vehicle age. All work performed under this Recall 97 is free of charge to the owner.
In the event a customer does not have a notification letter, the owner is not to be refused this important recall work. Your regional representative will follow up to ensure that this recall is proceeding smoothly.
A Retailer Vehicle Campaign List" will be sent under separate cover identifying the specific vehicles, retailed by your facility, that are eligible for this recall. It is the retailer's responsibility to review the details provided in the materials listed below with all involved personnel.
^ Service Manager Bulletin
^ Service Bulletin
^ Parts Bulletin
^ Owner Notification Letter
^ Recall Completion Labels
^ Proof of Correction Certificates (California, Oregon, Nevada, and Arizona only)
Your cooperation in completing this important recall is greatly appreciated