Cell Phone - Bluetooth(R) Software Upgrade Information
Retailer Technical Journal 20057
Accessory Bluetooth Software Upgrade information and procedures
Date 11-12-2008
REFERENCE:
VRC2/ Bluetooth SW compatibility matrix
Note! If using a printed copy of this Retailer Technical Journal, first check for the
latest online version.
AFFECTED VEHICLES:
All with accessory installed Bluetooth hands free telephone system
Background:
To be able to upgrade the Accessory Bluetooth hand free system with improved compatibility and functions, a new SW download procedure has been developed. By identifying the version of the present Accessory Bluetooth hand free control unit and its SW version, it may be possible to upgrade the Bluetooth system without replacing the control unit.
SW upgrade of the Bluetooth control module is not possible for all systems. See instruction at "SERVICE"
REASONS FOR UPGRADING THE CONTROL MODULE:
1. Customer has bought a new mobile phone that does not work together with the Accessory Bluetooth hand free system. (It did function with previous mobile phone) Please check that the new mobile phone is compatible with the Accessory Bluetooth hand free system before performing the SW Upgrade.
2. Customer claims that it only is possible to call the 9 first phonebook entries, but it should be possible to call any of the present phonebook entries.
3. Customer wants the Russian or Portuguese language to be present in the Accessory Bluetooth hand free system
4. Customer wants to transfer new contacts from his mobile phone to the phonebook list in the Accessory Bluetooth hand free system.
Refer to the Accessory Bluetooth compatibility matrix on VRC2. Service tab / Business development / Bluetooth compatibility matrix
NOTE!
Performing a software upgrade for the following reasons will NOT be accepted for warranty:
^ Customer requests more functions
^ The customer has purchased a new mobile phone that is not compatible with the existing SW version in the vehicle.
Before any actions are performed, please check that the Bluetooth control module is programmable, See below control instruction at SERVICE.
SERVICE:
1. Check if the Bluetooth control module version is possible to upgrade by performing the following control steps:
^ Turn ignition off.
^ Press the "End-button" (4), see picture above, and keep it depressed while the ignition is turned on. Keep the button depressed for another 10 seconds until a voice confirmation stating "Language Menu" on the desired language. Release button (4).
^ Count the number of languages by pressing the "Volume Up" button (3) and wait for the voice confirmation stating the different languages.
^ Turn the ignition off
^ If the Accessory Bluetooth hand free system contains only 6 languages, it CANNOT be upgraded with a later software version.
^ If the Accessory Bluetooth hand free system contains 10 or 11 languages, it CAN be upgraded with a later software version.
2. Once it has been determined that the control unit is programmable, download the 2 attached upgrade software files as per the instructions.
Important: Please read the "reflashing overview" in it's entirety before proceeding.
Important: When you flash your hand free system, all contacts in your Contacts list, and devices in your Device list may be deleted.
^ The system can be put into reflash mode using the control panel.
^ While in reflash mode, the Blue LED flashes slowly indicating it is waiting for a file to be sent over Bluetooth.
^ While a file is being transferred over Bluetooth, the Blue LED flashes rapidly indicating a file is being downloaded.
^ Once the file is transferred, the Blue LED will continue to flash fast for several seconds while file is being written to memory.
^ You can flash only one image file at a time.
^ Once the file is written, the Blue LED is fully lit for 10 seconds indicating success.
^ An audio indicator of the flashing status is also supported for convenience, (turn on the radio with appropriate volume). Early bootloader SW does not support this feature
^ Reflash will automatically be exited if no files are transferred in a 10 minute period or simply by turning on and off the vehicle ignition.
Tools:
Software Reflash Files
The software files for downloading are provided as an attachment to this RTJ in TIE (Technical Information Exchange). Please save the attached software files to the desktop before starting the software download process.
There are 2 types of files:
^ Bootloader - This is the software that bootups the control unit and controls the reflash process. It has the following naming format: xxxxxxxx_boot.mrf, where "xxxxxxxx" is the version number. The bootloader file takes 1 minute to flash.
^ Combined Application - This file contains the main application, configuration settings for your vehicle type e.g. hand free settings for different installation configurations and various languages of the system.
It has the following naming format: xxxxxxxx_comb.mrf, where "xxxxxxxx" is the version number. The combined file can take up to 10 minutes to flash.
Using the Bluetooth Reflash Feature
1. Setting up the PC for Reflash
1:1 Click Start->Control Panel and double click on Bluetooth Devices. The "Bluetooth Devices' panel is displayed.
1:2 In the "Options' tab enable the "Show the Bluetooth icon in the notification area' box and click "Apply'. Click on "OK' to close the panel. Close the control panel.
1:3 A Bluetooth icon is now visible in the task bar.
2. Removing paired devices
2.1 Right click on the Bluetooth icon in the task bar and select "Show Bluetooth Devices'
2:2 The "Bluetooth Devices' tab is now displayed. If any device called "Motorola IHF1700 Engineering Mode'. appear. Highlight the device and click "remove' (all other paired devices, including DICE, should remain). Click on "OK' to close the panel.
Flashing the Handsfree System Software
!!! Warning !!!
Do not turn ignition off or remove the battery while flashing the bootloader.
Use a battery charger to secure the power supply
3. Setting the Handsfree System into Reflash mode
3.1 Turn off the vehicle ignition and wait until the blue led stops flashing.
3.2 Press and hold the "Send' button, turn on the vehicle ignition, and continue holding the "Send' button for at least 10 seconds until a voice prompt "Reflashing' will be heard and the blue led starts to flash slowly.
4. Flashing the bootloader
4:1 Right click on the Bluetooth icon in the task bar and click "Send a file'.
4:2 The following panel is displayed. Click "Browse'
4:3 The PC will now search for discoverable Bluetooth devices.
4:4 When the search is finished, a list of discovered devices is displayed. Click on "Motorola IHF1700 Engineering Mode' and click "OK'. If a device called "Motorola IHF1700 Engineering Mode' is not found, make sure the system is in reflash mode and go back to step 4:1.
4:5 Select the "Use a passkey' box and enter "0000' as the passkey. Click "Next'.
4:6 The hand free system will be paired and you will be asked to choose a file. Click "Browse', locate and Choose the bootloader file: "XXXXXXXX_boot.mrf' and click "Open'. Click "Next'.
4:7 The file transfer is started. The Blue LED will flash fast and the system will start to emit a continuous tone, while the file is being transferred.
Important: The audio indicator is a feature of the bootloader. Some old bootloader software may not contain this feature and hence this audio indicator will not be heard.
4:8 Once the file is fully transferred, the hand free system will write the data to memory. Once the file is fully programmed, the Blue LED will flash slowly and the tone will change to a slow beep. Click "Finish'.
Important: The audio indicator is a feature of bootloader. Some old bootloader software may not contain this feature and hence this audio indicator will not be heard.
4:9 Turn ignition off.
Bootloader SW delivery is complete.
4:10 Right click on the Bluetooth icon in the task bar and select "Show Bluetooth Devices'
4:11 The "Bluetooth Devices' tab is now displayed. If any devices called "Motorola IHF1700 Engineering Mode'. appear. Highlight the device and click "remove'. Click on "OK' to close the panel.
5. Flashing the Combined Application
5:1 Put the hand free system into reflash mode.(See step 3:2)
5:2 Right click on the Bluetooth icon in the task bar and click "Send a file'.
5:3 The following panel is displayed
5:4 Click "Browse'. The PC will now search for discoverable Bluetooth devices.
5:5 When the search is finished, a list of discovered devices is displayed. Click on "Motorola IHF1700 Engineering Mode' and click "OK'. If a device called "Motorola IHF1700 Engineering Mode' is not found, make sure the system is in reflash mode and go back to step5:2.
5:6 Select the "Use a passkey' box and enter "0000' as the passkey. Click "Next'.
5:7 The hand free system will be paired and you will be asked to choose a file. Click "Browse', locate and Choose the combined file: "XXXXXXXX_comb.mrf' and click "Open'. Click "Next'.
5:8 The file transfer is started. The Blue LED will flash fast and the system will start to emit a fast beeping tone while the file is being transferred.
5:9 Click "Finish'
5:10 Once the file is fully transferred, the hand free system will continue write the data to the unit's memory. Once the file is fully programmed, the Blue LED will flash slowly and the tone will change from a fast to a slow beep.
5:11 When the Blue LED starts to flash slowly and the tone changes to a slow beep, turn ignition off. Wait until the beep stops and the Blue LED is lit continuously.
5:12 Turn ignition on. Wait 20 seconds. Press the "Talk' button and verify the"Setup menu' voice prompt is heard. Press the "End' button and turn the ignition off
Note: It may be necessary to remove and re-add the DiCE bluetooth after performing this task. For guidance, reference DICE Tool Installation Instructions in VRC2 under the VIDA Information tab.
Q&A
Why can't I find the hand free system?
a. Make sure the hand free system is in reflash mode.
b. Remove any paired "Motorola IHF1700 Engineering Mode' devices before searching.
Why can't I pair to the hand free system?
a. Make sure the hand free system is in reflash mode.
b. Remove any paired "Motorola IHF1700 Engineering Mode' devices before searching so the correct device is being paired to.
c. Verify you are using the correct passkey.
Why can't I send a file to the hand free system?
a. Make sure the hand free system is in reflash mode. If not remove the device and pair again.
b. Verify you are using the correct files.
Why do I need to restart system after flashing the bootloader?
a. Bootloader may contain upgrades to speed up and aid the Reflashing process.
In order to use these upgrades system must be restarted.
WARRANTY CLAIM INFORMATION