Infotainment - Update Programming RCD-510 Radio Prem. 8
91 13 05February 8, 2013
2031136 *Supersedes T.B. V911304 dated January 22, 2013 to include a special claiming note above the warranty table.*
Vehicle Information
Condition
Update Programming RCD-510 Radio (Premium 8)
Note:
All models except Routan and Touareg.
This update programming has been released to address the following customer complaints.
If a customer states:
"Bluetooth audio runs in mono".
"Media player automatically starts when phone is connected to vehicle."
"Bluetooth audio level is too high".
Technical Background
Programming contained in software level(s) 0007, 0008, 0009, 0010, 0011, 0012, 0013, 0014, 0015, 0016 for certain RCD-510 Radio (Premium 8) radios may cause Bluetooth audio quality complaints for model year 2012
(SVM 383F).
Programming contained in software level 0006, 0007, 0008 for certain RCD-510 Radio (Premium 8) radios may cause Bluetooth audio quality complaints for model year 2013 (SVM 37DC).
Production Solution
Model Year 2012 and 2013 running software change.
Service
Procedure
^ Switch ignition ON.
^ On the radio, hold "setup" button
^ "Radio service mode" will display
^ On screen, press "Version Info"
Tip:
Radio part number and software indexes may be one of the following:
Tip:
2012 vehicles, software 383F
^ Verify current part number is
1K0.035.180.AE, 1K0.035.180.T,
1K0.035.188.D, 1K0.035.188.E
^ Verify current SW index is one of
the following software levels:
0007, 0008, 0009, 0010, 0011,
0012, 0013, 0014, 0015, 0016
Tip:
2013 vehicles, software 37DC
^ Verify current part number is
1K0.035.180.AF,
1K0.035.180.AG, 1K0.035.188.F,
1K0.035.188.G, 5C6.035.180,
5C6.035.180.A
^ Verify current SW index is "0006,
0007, 0008"
Note:
Ensure that a battery maintainer is
connected to the vehicle during
programming. Failure to do so
WILL CAUSE IRREVERSIBLE
DAMAGE.
^ Select Guided Functions
^ Select model
^ Select, "Software version
Management".
^ Select, "Adapting software".
^ "Update software through
measures code".
^ Press forward arrow.
^ Input software code, "383F" for
2012 vehicles only.
^ Input software code, "37DC" for
2013 vehicles only.
^ Press forward arrow.
^ Select done.
^ Insert, Geko ID".
^ Wrong radio used will display
the following error code.
Note:
This software update may take up
to two hours to complete.
^ After the software update is
complete the screen should state
performed successfully.
^ Press the done button.
^ After pressing the done button you
must switch ignition OFF for thirty
seconds.
^ Scan tool will prompt to switch
ignition ON.
^ Communication will re-establish
with vehicle.
^ Scan tool will erase event
memory.
^ When update is complete the
screen will state, "end of test".
^ Press and Hold the "Setup" button
for 3 to 5 seconds.
^ Verify new "SW index" is "0008,
0009" as shown
Warranty
Required Parts and Tools
No special parts required.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.