Campaign - Seat Track Lubrication
ConditionInstructions:
Perform this procedure on all applicable vehicle within the Limited new vehicle Warranty
RVU - Front Seat Track Lubrication (OQ)
00 06 07 Oct. 18, 2006, 2013191
Tip:
This Technical Bulletin is in effect for 12 months from date of publication as listed above. After that date, this Technical Bulletin will expire and no longer be in effect. Procedure must be performed ONLY on applicable vehicles in Dealer inventory.
Requirements:
Vehicle must meet ALL of the following criteria:
1. Procedure is valid only for vehicles that show the (OQ) code open on the ElsaWeb Campaign / Action Information inquiry screen on the day of repair.
2. Vehicle must be within the Limited New Vehicle Warranty.
3. Procedure must be performed within the allotted time frame stated in this Technical Bulletin.
Technical Background
Insufficient lubrication on seat inner/outer rails/channels causing high sliding efforts.
Production Solution
No production change required.
Service
Input VIN into Elsa and check Campaign / Action Information inquiry screen for open Code (OQ).
- Slide seat bottom forward and apply 3M Silicone Lubricant (Dry Type) Part number 051135-08897 or equivalent, -arrows-, to exposed inner and outer track rails/channels.
- Apply 3M Silicone Lubricant (Dry Type) Part number 051135-08897 or equivalent, -arrows-.
- Slide seat bottom rearward and apply 3M Silicone Lubricant (Dry Type) Part number 051135-08897 or equivalent, -arrows-, to exposed inner and outer track rails/channels.
- Slide seat bottom back and forth several times to verify the effectiveness of the repair.
- Repeat operation on remaining seat.
Warranty
Required Vehicle Update Technical
Bulletin Time Requirements / Reimbursement
To ensure prompt and proper payment, be sure to enter, immediately upon completion of the repair work, the applicable reimbursement code listed below. Claims will only be paid for vehicles that show the (OQ) code in the ElsaWeb Campaign Action Information screen on the day of repair.
(OQ) Data Entry Procedure Use Claim Type RC
The system automatically enters parts and labor applicable to the above listed code.
For vehicles that, according to your information, cannot be corrected or reached, and one of the codes below best describe the reason, please enter one of the applicable codes into the system:
- OQ 20 Customer Refused Repairs
- OQ 30 Total Loss
- OQ 40 Vehicle Stolen
- OQ 50 Vehicle Exported
Additional Required Vehicle
Update Technical Bulletins
Some of the affected vehicles may be involved in additional Required Vehicle Update Technical Bulletins. Please check your ElsaWeb Campaign Action Information screen so that any additional required work can be done simultaneously.
Required Vehicle Update Technical
Bulletin Verification
For verification, always check the ElsaWeb Campaign Action Information screen. The ElsaWeb Campaign Action Information system is the only binding inquiry and verification system; other systems are not valid and may result in non-payment of a claim.
Help for Claim Input
For questions regarding claim input, contact the Warranty Helpline toll-free. Please do not contact the Campaign Helpline regarding claim input.
Required Customer Notification
Inform your customer in writing by recording on the Repair Order any and all work that was conducted on the vehicle, including any and all updates completed under this Technical Bulletin.
Required Parts and Tools
No Special Tools required.