Canada - Body - Moonroof Popping, Ticking, Snapping Noises
T-TCI-3808July 24, 2012
MOON ROOF ASSEMBLY STRUCTURE NOISE
Service Category
Vehicle Exterior
Section
Exterior Panels/Trim
Market
Canada
APPLICABILITY:
INTRODUCTION:
Some 2007 - 2011 North American produced (NAP) Camry and Camry HV vehicles may exhibit a knocking, popping, ticking, or snapping noise from the moon roof area while driving. The repair procedures below have been developed to improve this condition.
^ Repair Procedure 1.
^ Repair Procedure 2.
PARTS INFORMATION:
WARRANTY INFORMATION:
REPAIR PROCEDURE 1:
1. Confirm that the noise is coming from the moon roof area.
2. Record the radio station presets.
3. Remove the headliner assembly. Refer to the ETAS/TIS library, applicable model and model year Repair Manual:
^ 2007 - 2011 Camry / Camry HV:
Vehicle Interior - Interior Panels/Trim - :Interior: Roof Headlining: Removal"
4. Loosen the 8 nuts and 16 bolts retaining the moon roof housing sub-assembly.
5. Tighten the rear most LH and RH nuts (as indicated in Figure 2).
Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)
6. Tighten the remaining 6 nuts (as indicated in Figure 3).
Torque: 55 N*m (56 kgf*cm, 49 in*lbf)
7. Tighten the 8 moon roof reinforcement to body structure bolts (as indicated in Figure 4).
A. Position each reinforcement bracket to sit squarely against both the body structure surface and the moon roof housing surface.
B. Tighten each bolt
Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)
8. Tighten the 8 moon roof reinforcement to moon roof housing bolts (as indicated in Figure 5).
Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)
9. Secure any loose components and test drive vehicle to verify repair.
A. If noise is corrected proceed to step 10 for reassembly of vehicle. Do NOT proceed to Repair Procedure 2.
B. If noise is not corrected, skip steps 10 and 11, proceed directly to Repair Procedure 2.
10. Reinstall the headliner assembly. Refer to the ETAS/TIS library, applicable model and model year Repair Manual:
^ 2007 - 2011 Camry, Camry HV:
Vehicle Interior - Interior Panels/Trim - "Interior Roof Headlining: Installation"
11. Reset the radio presets and clock.
REPAIR PROCEDURE 2:
1. Disengage the 2 claws and remove the front side rail spacer LH.
2. Disengage the 2 claws and remove the front side rail spacer RH.
3 Remove the LH & RH curtain shield airbag assemblies. Refer to the ETAS/TIS library applicable model and model year Repair Manual:
^ 2007 - 2011 Camry Camry HV.
Vehicle Interior - Supplemental Restraint Systems - "Curtain Shield Airbag Assembly: Removal"
4. Disconnect the4 moon roof drain hoses.
5. Loosen the 8 moon roof reinforcement to moon roof housing bolts (as indicated in Figure 7).
6. Remove the 8 moon roof reinforcement to body structure bolts (as indicated in Figure 8).
7. Remove the 8 nuts and the moon roof housing sub-assembly (as indicated in Figure 9).
8. Temporarily peel back the backing paper at both ends and make a cut in the backing paper ONLY 50.8mm (2 inches) away from the ends Place the backing paper back on the felt.
9. Place the felt strips on both corners of the roof structure, between the roof panel and the moon roof mounting structure panel as shown in Figure 11 (Figure shows the roof structure looking up over the driver's head).
Once the felt is placed as close to the inner edge as possible, peel off the backing paper at the ends of the felt strip and stick the felt to the roof panel.
10. Perform the felt repair on both front corners of the moon roof structure.
11. Reinstall the moon roof assembly and tighten the rear most LH and RH nuts (as indicated in Figure 13).
Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)
12. Tighten the remaining 6 nuts (as indicated in Figure 14).
Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)
13. Tighten the 8 moon roof reinforcement to body structure bolts (as indicated in Figure 15).
A. Position each reinforcement bracket to sit squarely against both the body structure surface and the moon roof housing surface.
B. Tighten each bolt.
Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)
14. Tighten the 8 moon roof reinforcement to moon roof housing bolts (as indicated in Figure 16).
Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)
15. Install the 4 moon roof drain hoses.
A. Slide the clip 30 mm (1.18 in.) or more from the end of the sliding roof drain hose.
B. Push the sliding roof drain hose all the way onto the sliding roof housing.
C. Slide the clip to the position shown in the illustration.
D. Confirm that all the 4 sliding roof drain hoses are pushed all the way onto the sliding roof housing and that the 4 clips are installed as shown in the illustration.
16. Install roof headlining assembly. Refer to the ETAS/TIS library, applicable model and model year Repair Manual:
^ 2007 - 2011 Camry, Camry HV:
Vehicle Interior - Interior Panel/Trim - "Interior: Roof Headlining: Installation"
17. Reset the radio presets and clock.
18. Test drive the vehicle to verify repair.
NOTE:
Issue of the Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.
© 2012 Toyota Motor Sales, Canada