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Body - Knocking Noise From Moonroof While Driving





T-SB-0088-12

June 13, 2012

Moon Roof Assembly Structure Noise

Service Category
Vehicle Exterior

Section Exterior
Panels/Trim

Market
USA





Applicability

SUPERSESSION NOTICE

The information contained in this bulletin supersedes SB No. T-SB-0089-08.

^ Applicability has been updated to include 2010 - 2011 model year vehicles.

^ Repair Procedure has been updated.

Service Bulletin No. T-SB-0089-08 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding.

Introduction

Some 2007 - 2011 North American produced (NAP) Camry and Camry HV vehicles may exhibit a knocking, popping, ticking, or snapping noise from the moon roof area while driving. The repair procedures below have been developed to address this condition.

NOTE

^ Repair Procedure 2 should not be completed unless Repair Procedure 1 does not correct the condition.

^ Repair Procedure 2 requires felt to be placed between the sheet-metal panels in the roof, NOT between the moon roof assembly and the roof.

^ In order to properly perform this bulletin, the moonroof assembly MUST be COMPLETELY REMOVED from the roof.

^ Do NOT place the felt on any part of the moonroof assembly.

^ Repair Procedure 1:

^ Repair Procedure 2:





Parts Information





Warranty Information

Repair Procedure 1

1. Confirm that the noise is coming from the moon roof area.

2. Record the radio station presets.

3. Remove the headliner assembly. Refer to the Technical Information System (TIS), applicable model and model year Repair Manual:

^ 2007/2008/2009/2010/2011 Camry:
Vehicle Interior - Interior Panels/Trim - "Interior: Roof Headlining: Removal"

^ 2007(to 10/2006)/2007(from 10/2006)/2008/2009/2010/2011 Camry HV:
Vehicle Interior - Interior Panels/Trim - "Interior: Roof Headlining: Removal"

4. Loosen the 8 nuts and 16 bolts retaining the moon roof housing sub-assembly.





NOTE
Do NOT remove the 8 nuts and 16 bolts.





5. Tighten the rear most LH and RH nuts (as indicated in Figure 2).

Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)

NOTE
LH & RH rear nuts must be tightened before any other moonroof assembly fasteners are tightened.





6. Tighten remaining 6 nuts (as indicated in Figure 3).
Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)





7. Tighten the 8 moonroof reinforcement to body structure bolts (as indicated in Figure 4).

A. Position each reinforcement bracket to sit squarely against both the body structure surface and the moon roof housing surface.

B. Tighten each bolt.
Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)





8. Tighten the 8 moon roof reinforcement to moon roof housing bolts (Figure 5).

Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)

9. Secure any loose components and test drive vehicle to verify repair.

A. If noise is corrected, proceed to step 10 for reassembly of vehicle. Do NOT proceed to Repair Procedure 2.

B. If noise in not corrected, skip steps 10 and 11, proceed directly to Repair Procedure 2

10. Reinstall the headliner assembly. Refer to TIS, applicable model and model year Repair Manual:

^ 2007/2008/2009/2010/2011 Camry:
Vehicle Interior - Interior Panels/Trim - "Interior: Roof Headlining: Installation"

^ 2007(to10/2006)/2007(from10/2006)/2008/2009/2010/2011 Camry HV:

Vehicle Interior - Interior Panels/Trim - "Interior: Roof Headlining: Installation"

11. Reset the radio presets and clock.





Repair Procedure 2

1. Disengage the 2 claws and remove the front side rail spacer LH.

2. Disengage the2claws and remove the front siderail spacer RH.

3. Remove LH & RH curtain shield airbag assembly. Refer to TIS, applicable model and model year Repair Manual:

^ 2007/2008/2009/2010/2011 Camry:
Vehicle Interior - Supplemental Restraint Systems - "Curtain Shield Airbag Assembly: Removal"

^ 2007 (to 10/2006)/2007(from 10/2006)/2008/2009/2010/2011 Camry HV:
Vehicle Interior - Supplemental Restraint Systems - "Curtain Shield Airbag Assembly: Removal"

4. Disconnect the4 moon roof drain hoses.





5. Loosen the 8 moonroof reinforcement to moonroof housing bolts (as indicated in Figure 7).





6. Remove the 8 moonroof reinforcement to body structure bolts (as indicated in Figure 8).





7. Remove the 8 nuts and the moonroof housing sub-assembly. (as indicated in Figure 9).

8. Temporarily peel back the backing paper at both ends and make a cut, in the backing paper ONLY, 2 inches (50.8mm) away from the ends.

Place the backing paper back on the felt.

NOTE
Do NOT cut the felt, ONLY the backing paper.





9. Place the felt strips on both corners of the roof Figure 11. structure, between the roof panel and the moon roof mounting structure panel as shown in Figure 11 (Figure shows the roof structure looking up over the driver's head).

NOTE

Pull down on the moonroof mounting structure in the area of the front mounting stud to make space for the felt to slide into place.

HINT
The felt strips should be placed at approximately a 30° angle from the front edge of the moon roof opening.





Once the felt is placed as close to the inner edge as possible, peel off the backing paper at the ends of the felt strip and stick to the roof panel.

NOTE

The backing paper in the middle of the felt strip will NOT be removed.

10. Perform the felt repair on both front corners of the moon roof structure.

11. Reinstall moon roof assembly and tighten the rear most LH and RH nuts (as indicated in Figure 13).

Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)





NOTE

LH & RH rear nuts must be tightened before any other moonroof assembly fasteners are tightened.





12. Tighten remaining 6 nuts (as indicated in Figure 14).
Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)

13. Tighten the 8 moonroof reinforcement to body structure bolts (as indicated in Figure 15).

A. Position each reinforcement bracket to sit squarely against both the body structure surface and the moon roof housing surface.

B. Tighten each bolt.

Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)





14. Tightenthe8 moonroof reinforcement to moonroof housing bolts (as indicated in Figure 16).

Torque: 5.5 N*m (56 kgf*cm, 49 in*lbf)

15. Install the4 moon roof drain hoses.





A. Slide the clip 30 mm (1.18 in.) or more from the end of the sliding roof drain hose.





B. Push the sliding roof drain hose all the way onto the sliding roof housing.





C. Slide the clip to the position shown in the illustration.

HINT

Use the same procedure to install the other3sliding roof drain hoses.





D. Confirm that all the4sliding roof drain hoses are pushed all the way onto the sliding roof housing and that the4clips are installed as shown in the illustration.

NOTICE

The clip must face toward the outside of the vehicle and also be above the lower surface of the sliding roof housing when installing the drain hoses or damage to the headliner may occur.

16. Install roof headlining assembly. Refer to TIS, applicable model and model year Repair Manual:

^ 2007/2008/2009/2010/2011 Camry:
Vehicle Interior - Interior Panels/Trim - "Interior: Roof Headlining: Installation"

^ 2007/2008/2009/2010/2011 Camry HV:
Vehicle Interior - Interior Panels/Trim - "Interior: Roof Headlining: Installation"

17. Reset the radio presets and clock.

18. Test drive the vehicle to verify repair.

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