The Other Caller Cannot Hear Your Voice, Or Your Voice Is Too Quiet Or Distorted (from 12/2010)

AUDIO / VISUAL: AUDIO AND VISUAL SYSTEM: The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted
- The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted

INSPECTION PROCEDURE

HINT
If an outlet of the air conditioning system is facing the microphone, noise may be recorded and the other caller may not be able to hear your voice properly.

PROCEDURE

1. CHECK CELLULAR PHONE

(a) Check if the other caller can hear your voice properly.

OK:

Your voice can be heard correctly.

HINT
The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.

NG -- REPAIR OR REPLACE CELLULAR PHONE
OK -- Continue to next step.

2. CHECK SETTINGS

(a) Check if the mute is not set to on.

OK:

Mute is not set to on.

NG -- TURN MUTE OFF

OK -- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Problem Symptoms Table (from 12/2010)