Audio - CD Player Won't Play or Skips

REF: AUDIO
NO.: AU94-001
DATE: JANUARY 21, 1994

MODEL:
ALL MODELS (EXCEPT SUPRA)

CD SKIPS OR WON'T PLAY ON '92-193 PANASONIC RADIO / CD PLAYER

'92-'93 56804 / 56805 Panasonic 3-in-1 radio's and 74805 / 74806 PIO / DIO CD changer's optical mechanism has been modified to improve the following conditions:

1) CD skips
2) CD won't play and displays "Err"

DIAGNOSTIC PROCEDURE:

Use a known good CD, disk for diagnosis.

1 CD skips / won't play are frequently caused by the condition of the CD disks, or other external factors. Verify that CD skips / won't play are not caused by any of the following:

^ CD is inserted with the wrong side up.
^ Damaged or dirty CD's (scratches, debris, oil, fingerprints on CD's).
^ Rough road surfaces causing the CD to skip.
^ Objects bumping the CD changer.





2) After verifying that the CD disk is in good condition, exchange the radio or CD changer. Countermeasured units will have an orange mark next to the serial number on the ID label.

Exchange units have been countermeasured starting 6/93.

CD CLEANING PROCEDURE:





1) Clean the CD playing surface (shiny side) by wiping the CD radially (from the center to the outer edge) with a soft clean cloth. Do not wipe in a circular motion. Make sure that all contaminates have been removed from the playing surface.





2) If there are shavings on the edge of the CD, rub the edge of the CD with the side of a pencil until the shavings are removed.

Please return exchanged unit immediately to Panasonic.





PRODUCTION EFFECTIVE: (See Illustration)