FREE REPAIR MANUALS & LABOR GUIDES 1982-2013 Vehicles
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General

General




The OnStar(R) system offers various services by determining the vehicle's location using GPS technology and connecting to the OnStar(R) call center via a cellular telephone network.

SERVICES INCLUDED
- Airbag deployment notification
- Emergency services
- Stolen vehicle tracking
- Remote door unlock
- Personal calling
- Personal concierge services
- Roadside assistance
- Accident assistance
- Information/convenience
- Virtual advisor
- Route support
- Ride assist
- Online concierge

For details of each service, see the OnStar(R) booklet and the contract sheet.

Button Assembly




The OnStar(R) system is operated with 3 buttons.

The LED indicates the operating status and diagnostic trouble codes of the OnStar(R) system. When the system is operating properly, the LED lights in green. When an abnormality is detected the LED lights in red.

1. ANSWER/END BUTTON
- Press this button to answer a call from the OnStar(R) call center.
- Press this button to end a call.
- Also press this button to cancel if one of the other buttons is accidentally pressed. You will then hear the words "OnStar(R) request ended".

2. ONSTAR(R) BUTTON
- Press this button to connect to an OnStar(R) call center. You will hear a chime, followed by the words "Connecting to OnStar(R)."
- The OnStar(R) call center operator or a virtual advisor will be able to help you with a broad range of services.

3. EMERGENCY BUTTON
- In an emergency press this button to send a priority call to an OnStar(R) call center. You will hear a chime, followed by the words "Connecting to OnStar(R) emergency."
- The OnStar(R) call center advisor will contact the nearest emergency services provider who can dispatch ambulance, police, fire or other emergency services to the location of your vehicle.

NOTE: While connected to the OnStar(R) call center, "CALL" is indicated on the OnStar(R) audio display.