Body - Rear Hatch Knocking Noises

NVH
NV010-06
REVISED

September 27, 2006

TSB REVISION NOTICE:
^ March 30, 2007: The Production Change Effective VIN in the Production Change Information table has been updated.

Previous versions of this TSB should be discarded.

Introduction
Some customers may experience a knocking noise from the rear hatch when traveling over rough roads. Follow the repair procedure in this bulletin to correct this condition.

Applicable Vehicles

^ 2005 - 2006 model year Scion tC vehicles produced BEFORE the Production Change Effective VIN shown below.

Production Change Information





Parts Information





Warranty Information

Applicable Warranty*
This repair is covered under the Toyota Comprehensive Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date.

* Warranty application is limited to correction of a problem based upon a customer's specific complaint.





Required SSTs





Required Tools & Material

Repair Procedure





1. Remove the back door lower stopper cushion on the left and right side by removing the 2 bolts.

2. Install a NEW stopper cushion on the left and right side with 2 bolts.

Torque: 4.0 N.m (41 kgf.cm, 35 in.lbf)





3. Adjust the striker down approximately 2 mm (0.08 in.).

A. Using a taped screwdriver or the plastic trim tool, detach the 4 claws and remove the finish panel.





B. Slightly loosen the striker mounting screws and tap the striker down 2 mm (0.08 in.) with a plastic-faced hammer.

C. Tighten the striker mounting screws after the adjustment.

Torque: 23.0 N.m (234 kgf.cm, 17 ft.lbf)

4. Reinstall the finish panel.

5. Confirm that hatch noise is gone.