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Campaign - Power Steering Noise: Overview

CAMPAIGN INSTRUCTIONS

MI No. 644-2196 ed. 2
PI No.

Date: June 2000
Distr.: See separate list

9-3





Customer Satisfaction Campaign 482: Noise from power steering system

Background
The check valve mounted inside the power steering banjo bolt may loosen and create power steering noise. Other possible symptoms are high fluid level in the fluid reservoir, or that the fluid gets abnormally warm.

All cars within the VIN Serial Number ranges listed below must have this power steering banjo bolt replaced.

Cars affected

Saab 9-3 models within VIN Serial No. ranges:
X2005573-X2008735 and X2020001-X2025640

Saab 9-3 Convertible models within VIN Serial No. ranges:
X7001918-X7004278 and X7020001-X7021480

Owner Notification

As much as possible, owners of affected vehicles will be notified by Saab Cars USA, Inc.

A VIN Status List will be supplied to you prior to any owner notification. If you do not receive a Status List, this is an indication that no affected vehicles have been sold to/by your dealership.

Please check your IRIS On-Line Recall & Service-Campaign Inquiry for open campaigns.

NOTE:
Please note that a number of vehicles within these VIN Serial Number Ranges were rectified at the Factory through a Delivery Stop process, at the ports-of-entry prior to shipment to dealers or at dealers through a Retail Delivery stop announced 9/16/98. All such vehicles should have the Campaign plate stamped in position A-2 and have a yellow paint mark on the banjo bolt. Prior to performing any work, check the Campaign plate. Also check the Recall/Service Campaign Inquiry before doing any work. Any vehicle rectified will be indicated as complete and no owner notification will be sent for those cars.

Parts required
49 09 073 Banjo bolt
50 57 724 Aluminum washer/seal

Tools
02 97 713 Numeral 8 Punch

If you need a numeral 8 punch, this can be ordered directly from Kent-Moore at 1-800-345-2233.

Warranty/Time Information:

Submit warranty claims using the following information:
FAILED OBJECT: 10482
FAULT/REASON: 40
LOCATION: 0
WARRANTY TYPE: 02
REPAIR/ACTION: 01
LABOR OPERATION: 10482
TIME: 0.7
*ADD $13.00 IN SUBLET FOR SYNTHETIC POWER STEERING FLUID*

MODIFIED INSTRUCTION

Background
The check valve mounted Inside the power steering banjo bolt may loosen and create power steering noise. Other possible symptoms are high fluid level in the fluid reservoir, or that the fluid gets abnormally warm.

All cars within the VIN Serial Number ranges listed below must have this power steering banjo bolt replaced.

Cars affected

Saab 9-3 within VIN Serial Number ranges:
X2005573-X2008735 and X2020001-X2025640

Saab 9-3 Convertible models within VIN Serial Number ranges:
X7001918-X7004276 and X7020001-X7021480

Owner Notification

As much as possible, owners of affected vehicles will be notified by Saab Cars USA, Inc.

A VIN Status List will be supplied to you prior to any owner notification. If you do not receive a Status List, this is an indication that no affected vehicles have been sold to/by your dealership.

Please check your IRIS On-Line Recall & Service-Campaign Inquiry for open campaigns.

NOTE:
Please note that a number of vehicles within these VIN Serial Number Ranges were rectified at the Factory through a Delivery Stop Process, at the ports-of-entry prior to shipment to dealers or at dealers through a Retail Delivery Stop announced 9116198. All such vehicles should have the Campaign plate stamped in position A-2 and have a yellow paint mark on the banjo bolt. Prior to performing any work please check the Campaign plate. Also check the Recall and Service Campaign Inquiry before doing any work. Any vehicle rectified will be indicated as complete and no owner notification will be sent for those cars.

Parts required
49 09 073 Banjo bolt
50 57 724 Aluminum washer/seal

Tools
02 97 713 Numeral 8 punch

If you need a numeral 8 punch, this can be ordered directly from Kent-Moore at 1-800-345-2233.

Stamping the campaign plate

After taking these measures, box A-2 of the campaign plate should be marked. Mark the box with a numeral "8" (Saab Special Tool P/N 02 97 713). If needed, order this special tool directly from Kent-Moore at 1-800-345-2233.

Warranty/Time Information

See separate information.





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