Navigation System - Multiple Malfunctions: Overview

Classification:
EL01-016

Reference:
NTB01-058

Date:
August 31, 2001

NAVIGATION SYSTEM DISPLAY FREEZE, UN-INITIATED RE-ROUTING, AND NO VOICE GUIDANCE SYMPTOMS

APPLIED VEHICLE:
2001 Pathfinder (R50)
2002 Pathfinder (R50), with X5.1 mapping CDs ONLY
2002 Maxima (A33), with X5.1 mapping CDs ONLY

APPLIED VIN:

2002 Pathfinder before:
JN8DR09X*2W651209
JN8DR09Y*2W703911

2002 Maxima before:
JN1DA31A82T000792 (w/side air bags)*
JN1DA31D52T408662 (w/o side air bags)*
JN1DA31A92T304455 (w/side air bags)*
JN1DA31D22T201596 (w/o side air bags)**

All 2001 Pathfinder (R50)

APPLIED DATE:

2002 Pathfinder before: August 21, 2001

SERVICE INFORMATION

If an applied vehicle exhibits any of the symptoms listed below:

^ Display (screen) Freezes: The display freezes and the system stops functioning (including the A/C controls) when the vehicle is driven through a certain point/location.

^ Un-initiated Re-routing: After programming a route, the system will (during that route) re-route (re-calculate) to the pre-programmed destination point.

^ No Voice Guidance: After programming a route, the system will (during that route) stop providing voice guidance to the destination point.

An upgraded navigation operating system (0/S) software CD is now available and can be installed to resolve the incidents, should they occur. All vehicles prior to the applied VINs that are currently in the dealer's inventory should be updated with the new 0/S software CD. This bulletin contains:

^ Information about the navigation 0/S software upgrade CD.

^ Installation procedure of the navigation 0/S software upgrade CD.

NOTE:
The above symptoms apply to "X5.1" (mapping) CDS ONLY.

Service Procedure Summary

^ Determine which navigation operating system (0/S) software version the vehicle is equipped with

^ Apply the new navigation operating system (0/S) software CD (if needed) Install the new "X5.1" mapping CD

Background:
Navigation Operating System Software Upgrade Information





^ The Program CD-ROM (see Figure 1) containing the latest navigation operating system software upgrade was sent to all Nissan dealer Service Managers on: September 4, 2001.

^ This latest software upgrade (WXC42031 [R50] / WXC32031 [A33] / WXC22031 [R50]) supercedes all previous upgrades. Please discard all previous software upgrade CDROMS.





^ The table (titled: "Navigation Program CD-ROM Upgrade Release Information") provides detailed information for all Program CD-ROM upgrade releases to date.

Navigation Program CD-ROM Upgrade Release Information

ADDITIONAL INFORMATION

Questions or Concerns

If you have additional questions or concerns, call Nissan Consumer Affairs at 1-800-NISSAN-1 and press the prompt for the Nissan Navigation System Help Desk.

Ordering Additional Materials

Additional copies of the item listed below can be ordered from Dyment Distribution Services at 1-800-247-5321.

^ Quick Reference Guide

CLAIMS INFORMATION





Submit a Primary Operation (P0) line claim using the claims coding shown.