Shock Absorber (R/H Rear) - Squeak/Creak Noise

Classification:
SU01-001

Reference:
NTB01-047

Date
July 3, 2001

1999.5 - 2001 PATHFINDER SQUEAK/CREAK NOISE AT RH REAR SHOCK

APPLIED VEHICLE:
1999.5 - 2001 Pathfinder (R50)

SERVICE INFORMATION

If a 1999.5 - 2001 Pathfinder exhibits the following symptom:

^ A squeak/creak noise at the RH rear shock area while driving.

A small stone, rock, or pebble may have become lodged between the upper eyebolt of the RH rear shock and its mounting bracket.





It is also possible for a small rock, pebble or stone (dia. 15-20 mm) to become trapped in this area and then fall out over time. This would make the incident seem intermittent to the customer.

Use this service procedure to inspect for, confirm, and then resolve the incident, it it has occurred.

SERVICE PROCEDURE

1. Remove the RH rear wheel.

2. Remove the upper bolt from the shock absorber (nut = 17 mm, bolt head = 19 mm).

3. Remove the shock absorber from upper bracket.

4. Inspect for scrape marks on the painted surface of the eyebolt. This will indicate a rock or pebble was trapped and rubbing in this area.





5. Clean the surface of the upper bracket with a shop rag. See Figure 2

6. Cut a piece of foam to 30x30 mm (1-1/4" x 1-1/4"), (listed in the PARTS INFORMATION section of this bulletin).





7. Place the foam inside the upper bracket near the top where the eyebolt installs. See Figure 3

8. Re-install the shock to the upper bracket.





9. Re-install the nut and bolt to the shock absorber. Bolt torque: 67 - 88 N.m (6.8 - 7.0 kg-m 49-65 ft-lb.).

10. Re-install the RH wheel. Wheel Nut torque: 118 - 147 N.m (12 - 15 kg-m, 87 - 108 ft-lb.).





PARTS INFORMATION





CLAIMS INFORMATION

Reference the current Nissan Warranty Flat Rate Manual, Section "UX - Squeak and Rattle Repairs". Using the instructions therein, submit a Primary Operation (P0) line claim using the claims coding table shown.

This is a Straight Time operation - use the actual time required to repair the vehicle. Claim NO parts.