Trouble Diagnosis Introduction
PAGE REFERENCE:
WORK FLOW
How to Perform Trouble Diagnoses for Quick and Accurate Repair
A good understanding of the malfunctioning conditions can make troubleshooting faster and more accurate.
In general, the feeling about a problem depends on each customer. It is important to fully understand the symptoms or under what conditions a customer complains.
Make good use of the two sheets provided, "Information from customer" and "Diagnostic worksheet", in order to perform the best troubleshooting possible.
INFORMATION FROM CUSTOMER
KEY POINTS
WHAT ..... Vehicle & A/T model
WHEN ..... Date, Frequencies
WHERE ..... Road conditions
HOW ..... Operating conditions, Symptoms
DIAGNOSTIC WORKSHEET