Troubleshooting Strategy

DIAGNOSTIC TROUBLESHOOTING STRATEGY

Use these steps to plan your diagnostic strategy. If you follow them carefully, you will check most of the possible causes of an auto-cruise control system malfunction.
1. Gather information from the customer.
2. Verify that the condition described by the customer exists.
3. Check the vehicle for any auto-cruise control system DTC. (Refer to Reading and Clearing Diagnostic Trouble Codes, Diagnostic Function - How to Read Diagnostic Trouble Codes).
4. If you can verify the condition but no auto-cruise control system DTCs are set, the malfunction may be intermittent. How to Cope With Intermittent Malfunctions).
5. If you can verify the condition but there are no auto-cruise control system DTCs, find the fault. (Refer to Symptom Chart, Symptom Chart).
6. If there is an auto-cruise control system DTC, record the number of the code, then erase the code. (Refer to Reading and Clearing Diagnostic Trouble Codes, Diagnostic Function - How to Erase Diagnostic Trouble Codes).
7. Re-create the auto-cruise control system DTC set conditions to see if the same auto-cruise control system DTC will set again. (Refer to Reading and Clearing Diagnostic Trouble Codes, Diagnostic Function - How to Read Diagnostic Trouble Codes).

- If the same auto-cruise control system DTC sets again, perform the diagnostic procedures for the set code. (Refer to Cruise Control , Diagnostic Trouble Code Chart).