Initial Inspection and Diagnostic Overview

WINDOW GLASS DIAGNOSIS

INTRODUCTION TO WINDOW GLASS DIAGNOSIS
If water emerges from the following points, there is a problem in the seal or body flange.
- Windshield
- Rear window glass

WINDOW GLASS DIAGNOSTIC TROUBLESHOOTING STRATEGY
Use these steps to plan your diagnostic strategy. If you follow them carefully, you will be sure that you have exhausted most of the possible ways to find a window glass fault.
1. Gather information from the customer.
2. Verify that the condition described by the customer exists.
3. Find the malfunction by following the Symptom Chart.
4. Verify malfunction is eliminated.