Initial Inspection and Diagnostic Overview

DOOR DIAGNOSIS

INTRODUCTION TO GLASS AND DOOR DIAGNOSIS

Glass and door faults include water leaks and improper opening and closing. Causes for these faults can include faults in the glass, weatherstrip, drain hole or door installation.

GLASS AND DOOR DIAGNOSTIC TROUBLESHOOTING STRATEGY

Use these steps to plan your diagnostic strategy. If you follow them carefully, you will be sure that you have exhausted most of the possible ways to find a glass and door fault.

1. Gather information from the customer.
2. Verify that the condition described by the customer exists.
3. Find the malfunction by following the Symptom Chart.
4. Verify malfunction is eliminated.