Inspection Procedure 8

Inspection Procedure 8: No DVD (Video Disk) cannot be Played.

COMMENTS ON TROUBLE SYMPTOM
The DVD (video disk) or the audio visual navigation unit may be defective.

PROBABLE CAUSES
- Defective DVD (video disk)
- Malfunctions of audio visual navigation unit

DIAGNOSIS

STEP 1. Confirmation in MMCS service mode

Perform "Network/Connect Line Check" in the MMCS service mode, and check whether "OK" is displayed under "DVD drive". Service Mode

Q: Is "OK" displayed under "DVD drive" item?

YES : Go to Step 2.

NO : Replace the audio visual navigation unit.

STEP 2. Check that a DVD's recorded surface faces down.

Check that a DVD's recorded surface faces down.

Q: Is the DVD inserted with its recorded surface facing down?

YES : Go to Step 3.

NO : Check the DVD's recorded surface, and insert the DVD again. (For a one-sided disk, its recorded surface should face down)

STEP 3. Check a DVD (video disk) to be inserted. Check whether the DVD (video disk) is an authorized one.

Q: Is the DVD (video disk) an authorized one?

YES : Go to Step 4.

NO : Use an authorized DVD (video disk).

STEP 4. Check a DVD (video disk) to be inserted.

Check that there are no stains or scratches on the DVD (video disk).

Q: Are there any stains or scratches on the DVD (video disk)?

YES : Clean or deburr the disk, or use a scratch and burr-free disk. Then insert the disk again.

NO : Go to Step 5.

STEP 5. Substitute a known good DVD (video disk), and check the trouble symptom.

When a known good DVD (video disk) is loaded, check whether it is played normally.

Q: Is the check result normal?

YES : Replace the DVD (video disk).

NO : Go to Step 6.

STEP 6. Check the trouble symptom.

When a DVD (video disk) is loaded, check whether it is played normally.

Q: Is the DVD (video disk) played normally?

YES : The procedure is complete.

NO : Replace the audio visual navigation unit.