Liftgate [Eclipse]
LIFTGATE DIAGNOSISINTRODUCTION TO LIFTGATE DIAGNOSIS
Difficult locking/unlocking, uneven clearance, and wind noise from the liftgate may be due to improper adjustment of the liftgate.
LIFTGATE DIAGNOSTIC TROUBLESHOOTING STRATEGY
Use these steps to plan your diagnostic strategy. If you follow them carefully, you will be sure that you have exhausted most of the possible ways to find a liftgate fault.
1. Gather information from the customer.
2. Verify that the condition described by the customer exists.
3. Find the malfunction by following the Symptom Chart.
4. Verify malfunction is eliminated.
SYMPTOM CHART
Symptom Chart:
SYMPTOM PROCEDURES
INSPECTION PROCEDURE 1: Difficult Locking and Unlocking
DIAGNOSIS
STEP 1. Check the release cable routing.
Q: Is the release cable routed correctly?
YES : Go to Step 3.
NO : Re-route the release cable. Then go to Step 2.
STEP 2. Check the engagement of the liftgate latch and liftgate striker.
Q: Are the liftgate latch and liftgate striker engaged correctly?
YES : Then go to Step 3.
NO : Align the liftgate latch and liftgate striker.
STEP 3. Retest the system.
Q: Does the liftgate lock operate easily?
YES : The procedure is complete.
NO : Return to Step 1.
INSPECTION PROCEDURE 2: Uneven Body Clearance
DIAGNOSIS
STEP 1. Check the clearance around the liftgate.
Q: Is the liftgate installed correctly?
YES : Go to Step 2.
NO : Adjust clearance around liftgate.
STEP 2. Retest the system.
Q: Is the clearance with the body even?
YES : The procedure is complete.
NO : Return to Step 1.
INSPECTION PROCEDURE 3: Uneven Height
DIAGNOSIS
STEP 1. Check the liftgate damper height.
Q: Is the liftgate damper height proper?
YES : Go to Step 2.
NO : Adjust the liftgate damper. Then go to Step 2.
STEP 2. Retest the system.
Q: Are the liftgate and body height even?
YES : The procedure is complete.
NO : Return to Step 1.