Recall - Transfer Case Inspection and Repair: Overview
No.: SR-98-002 REV IIDATE: September, 1998
MODEL: 1990-98 Eclipse AWD
SUBJECT:
TRANSFER CASE INSPECTION AND REPAIR SAFETY RECALL CAMPAIGN
This bulletin supersedes SR-98-002REV issued May, 1998 to add new transfer case repair kits. The PROCEDURE section has been revised to include partial transfer case disassembly, inspection, and repair kit installation in certain cases.
PURPOSE
Mitsubishi Motor Sales of America, Inc. is recalling certain 1990-1998 Eclipse GSX all-wheel drive vehicles for inspection and possible sleeve yoke replacement and/or repair or replacement of the transfer case.
AFFECTED VEHICLES
Certain 1990-98 Eclipse all-wheel drive GSX models produced before 3/6/98
IMPORTANT:
Do not assume that all vehicles in the production range are eligible for this campaign procedure. Check on the Warranty Superscreen to verify the vehicle is an affected VIN for this campaign and that this campaign procedure has not already been completed.
CUSTOMER NOTIFICATION
A letter has been sent to all owners of affected vehicles telling them to bring their vehicle to their Mitsubishi Motors dealer to have the transfer case inspected and, if required, repaired or replaced according to the procedures outlined in this Safety Recall Bulletin. A copy of the customer notification letter appears in of this bulletin.
BACKGROUND
Some affected vehicles may have insufficient oil in the transfer case. Also, some affected vehicles may have a small oil leak from the transfer case and/or related parts such as the sleeve yoke assembly. Insufficient transfer case oil or leakage can cause transfer case bearing failure. As a result, this may cause lock-up of the front, rear, or all wheels.
Customers are instructed to bring their vehicle to their Mitsubishi dealer for inspection and possible repair. Repairs could range from simply filling the transfer case, replacing the rear seal/yoke assembly, or repairing or replacing the transfer case.
The flowcharts show the general description of the required operations. Details are contained in the PROCEDURE section of this bulletin. Follow the inspection procedures carefully to determine the appropriate repair needed.
REQUIRED OPERATIONS
Before starting the PROCEDURE section of this bulletin, CHECK ON THE WARRANTY SUPERSCREEN to verify that the vehicle is an affected VIN for this campaign and that this campaign procedure has not already been completed.
PARTS INFORMATION
WARRANTY INFORMATION
Claims for this campaign must be entered as "C" type claims (E-5) on your Diamond Network Warranty Menu). Sample claims are shown on in this bulletin.
Other Additional Charges: No other charges may be claimed on the "C" type campaign claim. Any other unrelated warranty-covered repairs must be separate and claimed on a normal "W" type claim (E-2 menu option).
Allowable Parts: Refer to the PARTS INFORMATION section of this bulletin.
Replaced Parts Retention Period: All replaced recall pants must be retained for the normal warranty parts storage and retention period of 30 days past the end-of-month paid statement date. Parts may be inspected by your District Service Manager and/or requested by MMSA Warranty Dept. for return. DO NOT scrap parts earlier than the specific policy time period.