Body - Rear Windows Shatters Without reason
SI M51 11 05Body Equipment
August 2005
Technical Service
SUBJECT
Shattered Rear Window Glass
MODEL
R52 (Convertible)
SITUATION
Customer states the rear window glass shattered without any apparent outside influence.
CAUSE
Rear window glass may have residual internal stress from the manufacturing process.
CORRECTION
In case of a customer complaint, and after it has been determined that there is no external influence causing the damage, replace the convertible top cover which includes the rear window glass.
The glass manufacturing process was improved in the middle of May 2005.
Note:
Damage to the glass can only be claimed under the warranty if it is a consequence of a manufacturing defect. The customer should always be questioned for the origin of the damage. Damage to the glass that is caused by any external or outside influence will not be covered under the terms of MINI New Passenger Car Limited Warranty.
PROCEDURE
^ Do not replace the entire convertible top.
^ Replace only the convertible top cover per Repair Instructions RA 54 34 120.
PARTS INFORMATION
WARRANTY INFORMATION
Covered under the terms of the MINI New Passenger Car Limited Warranty.
Disclaimer