Attachment I - Administrative Information

OASIS ACTIVATED

Yes, OASIS will only be activated on stock vehicles for this service action.

FSA VIN LIST ACTIVATED?

Yes, FSA VIN list will be available through the website for stock vehicles only on April 19, 2010.

STOCK VEHICLES

Correct all affected units in your new vehicle inventory before delivery.

SOLD VEHICLES

Dealer action is not required. Owner Guide Supplement booklets are being mailed to owners beginning April 30, 2010.

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this Field Service Action.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using Direct Warranty Entry (DWE).

^ Refer to ACESII manual for claims preparation and submission information.