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Pinpoint Test E: The Subwoofer is Inoperative/Does Not Operate Correctly - Audiophile




Information and Entertainment System

Pinpoint Tests

Pinpoint Test E: The Subwoofer is Inoperative/Does Not Operate Correctly - Audiophile

Refer to Wiring Diagram Set 130, Audio System/Navigation for schematic and connector information. Diagrams By Number

Normal Operation

The subwoofer speakers are powered by a separate subwoofer amplifier. The subwoofer amplifier receives voltage through circuit CBP06 (WH/BU) and ground through circuit GD148 (BK/YE).

To enable the subwoofer amplifier, the Audio Control Module (ACM) sends voltage through the enable/clip circuit SME23 (VT/RD). The circuit acts as both an output (to enable the amplifier) and an input (to detect an amplifier overload condition). A variable resistor in the subwoofer amplifier modifies the voltage signal from the ACM. In the event of an overload, the ACM clips the audio output signal to the amplifier (heard as distortion), in order to prevent damage to the amplifier and the subwoofer speaker.

The clip/enable status is based on the following voltages, as detected by the ACM:

- Less then 0.4 volts: amplifier disabled
- Between 3.8 and 6.7 volts: amplifier enabled
- Greater than 8.5 volts: amplifier clipped

This pinpoint test is intended to diagnose the following:

- Fuse
- Wiring, terminals or connectors
- Subwoofer speaker
- Subwoofer amplifier
- ACM



PINPOINT TEST E: THE SUBWOOFER IS INOPERATIVE/DOES NOT OPERATE CORRECTLY - AUDIOPHILE

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings. Refer to Battery.

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E1 DETERMINE THE INOPERATIVE SUBWOOFER


- Ignition ON.
- Operate the audio system in radio tuner (AM/FM) mode and observe the subwoofer operation.
- Do both of the subwoofers have a concern?

Yes
GO to E2.

No
GO to E10.

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E2 CHECK CIRCUIT CBP06 (WH/BU) FOR VOLTAGE


- Ignition OFF.
- Disconnect: Subwoofer Amplifier C466a.
- Measure the voltage between the subwoofer amplifier C466a-5, circuit CBP06 (WH/BU), harness side and ground.




- Is the voltage greater than 10 volts?

Yes
GO to E3.

No
VERIFY the Smart Junction Box (SJB) fuse 17 (20A) is OK. If OK, REPAIR the circuit. TEST the system for normal operation. If not OK, REFER to the Wiring Diagrams to identify the possible causes of the circuit short.

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E3 CHECK CIRCUIT GD148 (BK/YE) FOR AN OPEN


- Disconnect: Negative Battery Cable.
- Measure the resistance between the subwoofer amplifier C466a-2, circuit GD148 (BK/YE), harness side and ground.




- Is the resistance less than 5 ohms?

Yes
GO to E4.

No
REPAIR the circuit. TEST the system for normal operation.

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E4 CHECK CIRCUIT SME23 (VT/RD) FOR VOLTAGE


- Connect: Negative Battery Cable.
- Ignition ON.
- Operate the audio system in radio tuner (AM/FM) mode.
- Measure the voltage between the subwoofer amplifier C466a-1, circuit SME23 (VT/RD), harness side and ground.




- Is the voltage between 3.8-6.7 volts?

Yes
If the subwoofers have poor quality/distorted sound, GO to E7 .

If the subwoofers have no sound, INSTALL a new subwoofer amplifier. REFER to Subwoofer Amplifier Service and Repair. TEST the system for normal operation.

No
GO to E5.

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E5 CHECK CIRCUIT SME23 (VT/RD) FOR AN OPEN OR SHORT TO GROUND


- Ignition OFF.
- Disconnect: ACM C290d.
- Measure the resistance between the subwoofer amplifier C466a-1, circuit SME23 (VT/RD), harness side and the ACM C290d-4, circuit SME23 (VT/RD), harness side; and between the subwoofer amplifier C466a-1, circuit SME23 (VT/RD), harness side and ground.




- Is the resistance less than 5 ohms between the subwoofer amplifier and the ACM, and greater than 10,000 ohms between the subwoofer amplifier and ground?

Yes
GO to E6.

No
REPAIR the circuit. TEST the system for normal operation.

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E6 CHECK CIRCUIT SME23 (VT/RD) FOR A SHORT TO VOLTAGE


- Ignition ON.
- Measure the voltage between the subwoofer amplifier C466a-1, circuit SME23 (VT/RD), harness side and ground.




- Is any voltage present?

Yes
REPAIR the circuit. TEST the system for normal operation.

No
GO to E13.

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E7 CHECK THE AUDIO SIGNAL TO THE SUBWOOFER AMPLIFIER


- Ignition OFF.
- Ignition ON.
- Operate the audio system in radio tuner (AM/FM) mode.
- Measure the AC voltage between the subwoofer amplifier C466a-7, circuit VME22 (VT/GN), harness side and the subwoofer amplifier C466a-8, circuit RME22 (GN/WH), harness side.




- Is a fluctuating AC voltage present?

Yes
INSTALL a new subwoofer amplifier. REFER to Subwoofer Amplifier Service and Repair. TEST the system for normal operation.

No
GO to E8.

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E8 CHECK THE AUDIO CIRCUITS FOR A SHORT TO VOLTAGE


- Ignition OFF.
- Disconnect: ACM C290d.
- Ignition ON.
- Measure the voltage between the subwoofer amplifier C466a-7, circuit VME22 (VT/GN), harness side and ground; and between the subwoofer amplifier C466a-8, circuit RME22 (GN/WH), harness side and ground.




- Is any voltage present?

Yes
REPAIR the circuit in question. TEST the system for normal operation.

No
GO to E9.

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E9 CHECK THE AUDIO CIRCUITS FOR AN OPEN OR SHORT TO GROUND


- Ignition OFF.
- Measure the resistance between the subwoofer amplifier, harness side and the ACM, harness side; and between the subwoofer amplifier, harness side and ground as follows:





- Is the resistance less than 5 ohms between the subwoofer amplifier and the ACM, and greater than 10,000 ohms between the subwoofer amplifier and ground?

Yes
GO to E9.

No
REPAIR the circuit in question. TEST the system for normal operation.

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E10 CHECK THE AUDIO CIRCUITS TO THE SUSPECT SUBWOOFER SPEAKER FOR VOLTAGE


- Ignition OFF.
- Disconnect: Suspect Subwoofer Speaker.
- Ignition ON.
- Operate the audio system in radio tuner (AM/FM) mode.
- Measure the AC voltage between the LH subwoofer speaker C3120-1, circuit VME01 (GN/VT), harness side and the LH subwoofer speaker C3120-2, circuit RME01 (GY), harness side; or between the RH subwoofer speaker C3121-1, circuit VME02 (VT), harness side and the RH subwoofer speaker C3121-2, circuit RME02 (YE), harness side.




- Is a fluctuating AC voltage present?

Yes
INSTALL a new subwoofer speaker for the suspect speaker. REFER to Speaker - Subwoofer Speaker - Subwoofer. TEST the system for normal operation.

No
GO to E11.

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E11 CHECK THE AUDIO CIRCUITS TO THE SUSPECT SUBWOOFER SPEAKER FOR A SHORT TO VOLTAGE


- Ignition OFF.
- Disconnect: Subwoofer Amplifier C466b.
- Ignition ON.
- Measure the voltage between the suspect subwoofer speaker, harness side and ground as follows:





- Is any voltage present?

Yes
REPAIR the circuit in question. TEST the system for normal operation.

No
GO to E12.

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E12 CHECK THE AUDIO CIRCUITS TO THE SUSPECT SUBWOOFER SPEAKER FOR AN OPEN OR SHORT TO GROUND


- Ignition OFF.
- Measure the resistance between the suspect subwoofer speaker, harness side and the subwoofer amplifier, harness side; and between the suspect subwoofer speaker, harness side and ground as follows:





- Is the resistance less than 5 ohms between the suspect subwoofer speaker and the subwoofer amplifier, and greater than 10,000 ohms between the suspect subwoofer speaker and ground?

Yes
INSTALL a new subwoofer amplifier. REFER to Subwoofer Amplifier Service and Repair. TEST the system for normal operation.

No
REPAIR the circuit in question. TEST the system for normal operation.

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E13 CHECK FOR CORRECT ACM OPERATION


- Ignition OFF.
- Disconnect all the ACM connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect the ACM connectors and make sure they seat correctly.
- Operate the system and determine if the concern is still present.
- Is the concern still present?

Yes
INSTALL a new ACM. REFER to Audio Control Module (ACM) - Fusion, Milan Audio Control Module (ACM) - Fusion, Milan or Audio Control Module (ACM) - MKZ . TEST the system for normal operation.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. REPEAT the self-test.

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