Inspection and Verification
INSPECTION AND VERIFICATION1. Verify the customer's concern by operating the climate control system to duplicate the condition.
2. Inspect to determine if one of the following mechanical or electrical concerns apply:
Visual Inspection Chart:
3. If the inspection reveals obvious concerns that can be readily identified, repair as necessary.
4. NOTE: Make sure to use the latest scan tool software release.
If the cause is not visually evident, connect the scan tool to the data link connector (DLC).
5. NOTE: The vehicle communication module (VCM) LED prove-out confirms power and ground from the DLC are provided to the VCM.
If the scan tool does not communicate with the VCM:
- check the VCM connection to the vehicle.
- check the scan tool connection to the VCM.
- refer to Information Bus (Module Communications Network), No Power To The Scan Tool, to diagnose no communication with the scan tool.
6. If the scan tool does not communicate with the vehicle:
- verify the ignition key is in the ON position.
- verify the scan tool operation with a known good vehicle.
- refer to Information Bus (Module Communications Network) to diagnose no response from the PCM, electronic manual temperature control (EMTC) or electronic automatic temperature control (EATC) module.
7. Carry out the network test.
- If the scan tool responds with no communication from one or more modules, refer to Information Bus (Module Communications Network).
- If the network test passes, retrieve and record the continuous memory DTCs.
8. Clear the continuous DTCs and carry out the self-test diagnostics from the PCM, EMTC or EATC.
9. NOTE: Some PCM DTCs may inhibit A/C operation. If any PCM DTCs are retrieved, diagnose those first. REFER to Computers and Control Systems.
If the EATC DTCs retrieved are related to the concern, go to the Electronic Automatic Manual Control (EMTC) Module and Electronic Automatic Temperature Control (EATC) Module DTC chart. If the PCM DTCs retrieved are related to the concern, go to Computers and Control Systems. For all other DTCs, refer to Body Control Systems (Multifunction Electronic Control Module). Diagnostic Trouble Code Tests and Associated Procedures
10. If no DTCs related to the concern are retrieved, GO to Symptom Chart. Symptom Related Diagnostic Procedures