Inspection and Verification
Inspection and Verification1. Verify the customer concern.
2. Visually inspect for obvious signs of mechanical or electrical damage.
Visual Inspection Chart:
NOTE: For multi-function switch concerns, refer to one of the following sections:
^ Exterior lighting.
^ Wipers and washers.
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
4. If the cause is not visually evident, GO to Symptom Chart to continue diagnosis. Symptom Related Diagnostic Procedures